Jennifer Barton Email & Phone Number

Philadelphia, Pa, Us

London, Gb

Seattle, Washington, Us

Created roadmap, vision, and requirements for proprietary next generation CRM system to track all interactions with clients regarding their healthcare needs, including areas of focus for: profile management, employer benefits, health plan claims, provider search, partner ecosystems, clinical services, and interaction workflow and history. Partnered with Development and User Experience teams using Agile development process and activities. Partnered with Operations on process improvements and optimal operational deployment as leader of clinical services capabilities.• Developed, coached and led multiple product teams as direct reports throughout various stages of the CRM system.• Led full cross-functional team focused on Clinical Services Capabilities to address people, process and technology opportunities

Seattle, Washington, Us

Seattle, Washington, Us

San Jose, Ca, Us

Created new team/department focused on Analytic Insight - consisting of Business Intelligence, Analytics, and Search. Led a team of two product managers and created vision, roadmap, strategy and requirements. Individual contributor in product portfolio for personalization features including product recommendations engines, consumer segmentation, and promotional (A/B) testing. Significant advisory role to Agile transformation, new release planning processes, and business case generation. Program management for accessibility conversion of the consumer-facing ecommerce site. Responsible for two direct reports in product management and encouraged use of career development plans to further professional development.

Durango, Co, Us

Created product vision, roadmap, and the business case for 2 new products in EMV, mobile and merchant onboarding that will contribute over $25M in revenue. Led these products from ideation to development to product launch activities. Maintained 5-year roadmaps and projections for product performance and measure each product’s contribution to the product portfolio. Coached other product managers on their business case analysis activities. Created and implemented the standards for Business Cases, Financial ROI Analysis, KPI measurement, team performance measurement, launch plans, and roadmaps.

Created strategy and requirements for finance and financial aid modules of Software-as-a-Service (SaaS)-based student information system. Released overhaul of finance product with over 15 new major/minor features during 5 quarterly releases. Successfully implemented the company’s first Agile team in the finance area. Trained all internal and external stakeholders on feature releases and financial concepts of the higher education industry. Worked with sales to drive new business and account management to retain business. Maintained integration partnerships with two other software companies.

Miami, Florida, Us

Directed the development of degree programs for key client groups. Managed teams of personnel in supporting and administering all client services. Identified new partner opportunities and build relationships with both new and existing clients.Oversaw $20M P&L and all financial aspects of sales, marketing, revenue, and EBIT. Performed competitive research and financial ROI analyses for new partners and products. Designed and implemented comprehensive marketing strategies. Made key decisions on the maintenance and termination of partner relationships.

Progressed from a contracted business analysis role to a Product Manager role. Led the definition of the product management discipline. Created product requirement documents (PRD’s) and use case scenarios for multiple product lines. Led teams to integrate three mainframe systems into one web-based, customer-facing tool for financial aid officers. Created and conducted training and professional workshops on relevant industry topics. Led the implementation of valuable knowledge management and content management systems and websites.

University Park, Pa, Us

Taught undergraduate senior-level classes in Fundamentals of Systems Integration. Used class projects with presentations, exams, guest speakers, and career-based examples to foster a professional-focused learning environment

Developed client server technology applications for the institutional trading floor of Morgan Stanley Dean Witter. Utilized Visual Basic/C+ to create applications enabling immediate feedback on all daily trades. Conducted business analyses and identified new areas for business development. Responded to client RFPs.

Us

Performed systems programming across multiple divisions, including SAP implementation, disaster recovery, and performance metrics / reporting management. Enabled server monitoring for senior management by creating online reporting tools via mainframe and web development.

Performed accounting duties for the fixed asset equipment of their local manufacturing facilities and programmed accounting systems.

Bs, Business, Information Systems

Mba, Business, Information Systems, Accounting