Jennifer Rushlow Email and Phone Number

I am now offering yoga classes and subbing at various studios in the Ottawa Area.

I am responsible for the success of SHOEBOX's Customers. The most important part of customer success would be onboarding clients to use SHOEBOX Audiometry. Training followed by any additional importing and audiological services included in their subscription.I maintain customer satisfaction by promptly and efficiently treating anything that may arise with our offerings of SHOEBOX Pro, Standard, Quick Test PureTest, Online, or within the Data Management Portal.Now offering SHOEBOX… Show more I am responsible for the success of SHOEBOX's Customers. The most important part of customer success would be onboarding clients to use SHOEBOX Audiometry. Training followed by any additional importing and audiological services included in their subscription.I maintain customer satisfaction by promptly and efficiently treating anything that may arise with our offerings of SHOEBOX Pro, Standard, Quick Test PureTest, Online, or within the Data Management Portal.Now offering SHOEBOX Consult & Remote.I follow all standard operating procedures and guidelines to document customer information, licenses, and regulatory documentation.Conform to end-user security awareness training, organizational information security policies andconform to non-disclosure agreements, regulatory or contractual requirements. Show less

Representing SHOEBOX Inc, I am responsible for Customer Success. I fully support the customer's success after SHOEBOX Audiometry, has been received by the client.I maintain customer satisfaction with promptly and efficiently treating anything that may arise with SHOEBOX Pro, Standard, Quick Test or the Data Management Portal.The most important part of customer success would be with training clients to use SHOEBOX Audiometry, followed by any support concerns or general… Show more Representing SHOEBOX Inc, I am responsible for Customer Success. I fully support the customer's success after SHOEBOX Audiometry, has been received by the client.I maintain customer satisfaction with promptly and efficiently treating anything that may arise with SHOEBOX Pro, Standard, Quick Test or the Data Management Portal.The most important part of customer success would be with training clients to use SHOEBOX Audiometry, followed by any support concerns or general information/feedback on how we can improve for the client.Using various databases, I contribute to various departments. Operations, Sales to Accounting and Product Development.I follow all standard operating procedures and guidelines to document customer information, licenses, and regulatory documentation.Conform to end-user security awareness training.Conform to organizational information security policiesConform to Non-disclosure agreements, regulatory or contractual requirements. Show less

Representing BTG, I coordinate the received clinical orders with various inventory databases to coordinate orders of TheraSphere promptly and accurately. I ensure information is dispatched to our manufacturers in order to ensure that inventory is in surplus for required hospitals and clinics across the United States and assisting Europe and Asia.I communicate ordered sales to regional and territory managers to track all orders expected alongside our shipment company. I follow all… Show more Representing BTG, I coordinate the received clinical orders with various inventory databases to coordinate orders of TheraSphere promptly and accurately. I ensure information is dispatched to our manufacturers in order to ensure that inventory is in surplus for required hospitals and clinics across the United States and assisting Europe and Asia.I communicate ordered sales to regional and territory managers to track all orders expected alongside our shipment company. I follow all standard operating procedures and guidelines to document customer information, licences and regulatory documentation.I also partake in the initial complaint processes including any adverse reports.I have been trained on and preformed numerous internal auditsI also have been trained on Supply Chain Production and have completed numerous production runs.I am also on the Environmental Health and Safety Committee implementing all Federal and Provincial guidelines for within the workplace and act as the Fire Marshall for BTG Ottawa Office. Show less

*Building a rapport with customers is essential and foremost the most important aspect.*Consistent quality of beverages made according to recipes. *Work with QASA health standards in order to maintain a quality assurance.

* Answer phones in a professional manner and instantly build a rapport with the customer*Resolve computer and internet issues with verbal guidance over the phone while using various databases to track information as it is completed* All calls completed in a timely fashion