Jennifer Sapp Email & Phone Number

Kansas City, Mo, Us

Overland Park, Ks, Us

Develop and facilitate comprehensive training programs to drive sales team performance. Collaborate with stakeholders to create impactful learning frameworks, ensuring the integration of adult learning principles for maximum engagement and retention. Manage onboarding processes, coach early career professionals, and continuously seek improvements to align with organizational goals.

Kansas City, Missouri, Us

Guided customer experience strategists to plan, and execute impactful client relationship and interactive engagements as part of the sales and customer journey. Owned team improvement initiatives, coached, delegated projects, collaborated with sales teams, and communicated team outcomes. The Cerner Experience Center is a state-of-the-art, 120k square foot briefing center offering a highly personalized and interactive customer experience. Designed as part of the sales and customer journey, each engagement aligns the customer’s objectives, with key topics, Cerner executives, SMEs, and key stakeholders to share the vision of healthcare and Cerner's unique value proposition story. The COVID-19 pandemic altered the way the world interacts, and our team made quick changes to ensure we could continue to share Cerner's story, advance our relationships, and move healthcare forward for our clients with virtual, and hybrid options.

Kansas City, Missouri, Us

Strategized with a multi-disciplinary advisory services consulting team to operationalize go-to-market (GTM) programs that included market research, customer pilot testing, change management activities, communication and content development, and training plans. Achieved strong revenue growth and services profitability, along with recognized client value outcomes.

Kansas City, Missouri, Us

Managed client organization relationships to provide strategic marketing support for sales and relationship management opportunities. Demonstrated project management skills to create effective client-facing deliverables within a fast-paced environment.

Overland Park, Ks, Us

Delivered a consultative, customer-centric experience at each stage of the real estate process by developing strong systems and customized plans. Created robust, home marketing plans, provided home staging assistance, communicated and negotiated offers, nurtured business leads, and fostered vendor and partner relationships to pave a stellar end-to-end experience.

Kansas City, Missouri, Us

Developed regionally focused marketing campaigns and executive briefings programs to increase client engagement, expand product knowledge, and deepen client loyalty. Implemented a multi-day, in-person training course that engaged sales and client-facing roles in multiple learning approaches (scenario, experiential, social, and classroom) to increase organizational culture knowledge, level of service standards, and client engagement approaches.