Jennifer Schaldecker Email & Phone Number

Marion, Ia, Us

Marion, Iowa, United States

Cedar Rapids, Iowa, United States

While at ESP I planned the production schedule for the Hubbard facility.

Cedar Rapids, Iowa, United States

Assist in answering phone calls, dispatching crews, prioritizing jobs, creating estimates and maintaining client relationships to ensure customer are satisfied.

Cedar Rapids, Iowa Area

• Assist Vice Presidents and National Account Managers with day to day support of high revenue accounts and work to expand and grow our business through relationship building and direct contact with clients.• Create and build strong relationships with current and new clients while supporting over 500 accounts totaling over 12 million dollars in revenue each year.• Resolve client deviations, answer questions and keep account profile information up to date.• Assist clients in… Show more • Assist Vice Presidents and National Account Managers with day to day support of high revenue accounts and work to expand and grow our business through relationship building and direct contact with clients.• Create and build strong relationships with current and new clients while supporting over 500 accounts totaling over 12 million dollars in revenue each year.• Resolve client deviations, answer questions and keep account profile information up to date.• Assist clients in planning their Ground Transportation needs and work to determine the timeline and appropriate vehicle for their needs. Show less

Cedar Rapids, Iowa Area

• Supported high revenue account managers and senior account managers.• Processed ad changes for all advertising products offered and closely followed and met tight deadlines to ensure changes were submitted prior the ad deadline.• Utilized customer service knowledge to aid Sales Representatives and customers with concerns regarding their complete advertising programs.

Cedar Rapids, Iowa Area

• Handled accounts that spent $20,000 + or had large customer service claims and ensured the approval of all advertising to prevent future claim issues.• Processed all customer requests in a timely manner to meet the market deadlines.• Handled direct mail postcard advertising, collecting payment, proofing and mailing.• Used professional verbal and written communication with the customer or Sales Representative.• Received additional projects from management and mentored new… Show more • Handled accounts that spent $20,000 + or had large customer service claims and ensured the approval of all advertising to prevent future claim issues.• Processed all customer requests in a timely manner to meet the market deadlines.• Handled direct mail postcard advertising, collecting payment, proofing and mailing.• Used professional verbal and written communication with the customer or Sales Representative.• Received additional projects from management and mentored new hires. Show less

Cedar Rapids, Iowa Area

• Worked with Sales Representatives to correct errors on advertising contracts. • Processed changes and maintained all deadlines to ensure ads corrected and the phone directory went to the printer on time.• Sent corrected paperwork and artwork to the art department for completion.• Prioritized tasks and made independent decisions without direct supervision.• Received additional projects from management and mentored new hires.

Cedar Rapids, Iowa Area

• Worked with customers to finalize their ads for the phone book.• Fielded questions from customers, Sales Representatives and management about ads.• Made ad changes using Indesign and Photoshop or sent the ads to the art department.

Cedar Rapids, Iowa Area

• Supported the Account Executives, Sales Managers and Senior Sales Managers.• Performed general administrative duties.

Cedar Rapids, Iowa Area

• Sold and designed advertising programs for customers