• Provide account leadership across multiple oncology clients, overseeing the execution and delivery of diverse, high-quality and impactful programs and services. • Manage and maintain client relationships, identifying opportunities to extend or expand project scopes (i.e. organic growth).• Partner with internal shared services and medical team to direct client delivery and implementation of all aspects of project scope, including status updates, timeline management, financial oversight, resource management, scheduling and execution. • Oversee all aspects of KOL engagement, including recruitment, contracting, communication, compensation, and reporting.• Primary lead on client projects bringing awareness to the role of the oncology nurse navigator, including advisory and consulting engagements to identify and address unmet needs, best practice sharing, and development and dissemination of educational resources. • Lead and mentor project teams, fostering a culture of excellence, collaboration, and client service.• Appointed to internal revenue management task force responsible for overseeing and monitoring accurate monthly revenue recognition across full Med Comm accounts team.• Developed standard estimate templates for efficient and consistent program budget preparation.

• Account lead for various pharmaceutical clients, across multiple therapeutic areas, acting as liaison to internal operations and projects teams.• Partnered with Managing Partners, Senior Vice Presidents and Med Comm project teams to provide strategic and tactical support for peer-to-peer engagements, advisory boards, symposia, web broadcasts, and video productions.• Lead point of contact for onboarding new speakers bureau clients, including directing development and definition of compliance business rules, driving efficient operational and technology workflow, leading consultant contracting process, and developing training materials. • Led client transition to full virtual technology and peer-to-peer programming as a result of COVID-19 impact.• Secondary management of the operational team supporting designated clients. • Developed budgets and SOWs for new projects and initiatives.

(Formerly ESSRX)Responsible for implementing and facilitating all processes associated with the successful execution of satellite, IPTV, webcast and production events.

• Hired to lead team of program and compliance managers implementing advisory boards, speaker trainings, high-volume speaker programs, webcast series, and convention support across two brands.• Oversee spend data tracking and reporting per Sunshine Act and client-specified guidelines.• Knowledgeable on current updates to PhRMA and Sunshine Act data requirements.• Responsibility for achieving financial objectives by assessing staff levels, accurately forecasting labor hours and pass through costs on all client projects.• Managed transition plan to new agency, including comprehensive reporting and reconciliation.• Accountable to contribute and supervise both strategically and tactically on all client accounts.• Manage vendor/supplier relationships, including service level standards and pricing negotiation.• Redesigned agency capabilities presentation for business development initiative.

• Interfaced with various pharmaceutical marketing professionals regarding their core business strategies and individual program requirements. Responsibilities include managing the process of venue selection, contract negotiation, speaker management, audience generation, audio visual coordination, food and beverage planning, group travel, vendor management, on-site execution, and final billing reconciliation/reporting.• Worked directly with the Executive Team, Sales Vice Presidents, and Client Services Department to develop effective client programs and strategic sales presentations. • Designed and implemented satellite broadcast series to expand client’s reach through hybrid approach, while optimizing budgets. Program yielded an increase in market share of >400% for high value targets; share increased from 20.5% to 82% Nrx.• Forecasting and management of internal time and cost budgets for each client project; budget development and final reconciliation to ensure minimum net and gross profit standards.• Customized and implemented online Concur travel management system for efficiency in internal travel planning and tracking.• Accountable for comprehensive knowledge and compliance to PhRMA Code guidelines

• Co-directed and mentored staff of 13 team members responsible for coordinating logistics of multiple client programs including faculty training, advisory boards, educational symposia, speaker roundtables, and sales force training and incentive programs.• Customized development of web-based meeting planning systems to service major pharmaceutical clients. Supervised project teams responsible for the roll-out and implementation of the ongoing series of programs, supporting a total budget in excess of $10 million.• Appointed as head of Meeting Services Department for Fusion Medical Communications, a subsidiary of The Access Group.• Member of the Operational Management Team, comprised of all operational department heads, responsible for the continuous assessment and improvement of departmental processes and efficiencies, and implementation of strategic solutions.• Initiated and piloted a “green” meetings program.

• Managed team supporting on-line meeting planner program of over 1400 speaker meetings and a $4.8 million budget.• Implemented a series of speaker training programs to support a new product launch for Allergan.• Supervised the implementation of a series of BOTOX Cosmetic Residency Training meetings at major teaching institutions nationwide.• Collaborated with Creative Department to develop effective training, marketing, and promotional materials for client programs.• Member of Account Services start-up team, which created and launched a web-based meeting planner.• Partnered with pharmaceutical field representatives to plan all logistical components of high-volume, nationwide dinner meetings.• Mentored and trained project coordinators on program management and customer service standards.• Monitored program adherence to PhRMA and regulatory guidelines.

AAA Rated Five Diamond Property• Responsible for sales, planning, and execution of meetings and events for corporate and social clientele. Created customized contract proposals based upon client specifications while maximizing revenue. Selected and managed outside vendors as appropriate to each event. Fostered relationships to increase repeat business among corporate clientele. Tracked food, beverage, and rental revenue for all Catering and Conference Sales Managers. Led weekly meeting for communication of event specifications to all hotel departments. Managed group room blocks and rooming lists.