Jennifer A. Serna

Jennifer A. Serna Email and Phone Number

Practice Care Coordinator @ Beltone Hearing Aid Center
Holland, MI, US
Jennifer A. Serna's Location
Holland, Michigan, United States, United States
Jennifer A. Serna's Contact Details

Jennifer A. Serna work email

Jennifer A. Serna phone numbers

About Jennifer A. Serna

Jennifer A. Serna is a Practice Care Coordinator at Beltone Hearing Aid Center. She possess expertise in customer focused service, retail sales, telephone skills, receptionist duties, shipping and receiving and 16 more skills. She is proficient in Spanish. Colleagues describe her as "Dedication and exuberance were never in short supply with Jennifer. She co-lead projects with me for the West Michigan Military Business Resource Group, including organizing a card writing campaign for Independence Day and for the winter season for the Grand Rapids Home for Veterans. She also assisted in sending care packages to active service members. Jennifer and I have been colleagues at Huntington National Bank for the past year, and I have enjoyed my time working with her. She’s thoughtful, competent, and always eager to learn. "

Jennifer A. Serna's Current Company Details
Beltone Hearing Aid Center

Beltone Hearing Aid Center

View
Practice Care Coordinator
Holland, MI, US
Employees:
102
Jennifer A. Serna Work Experience Details
  • Beltone Hearing Aid Center
    Practice Care Coordinator
    Beltone Hearing Aid Center
    Holland, Mi, Us
  • Appledorn Assisted Living Center South
    Porter
    Appledorn Assisted Living Center South Dec 2021 - Present
    Holland, Michigan, United States
    Daily prepare and serve ice water to all residents. Distribute fresh towels, serve beverages, straighten resident apartments, remove trash. Collect meal trays. Provide tours to prospective residents and families. Encourage resident participation in activities and meals. Organize and label medical supplies.
  • Helen
    Consierge
    Helen Jun 2024 - Sep 2024
    Zeeland Community Hospital
    Assist nurses and patients with non-medical needs. Introduce patients to Helen app. Restock patient and birthing rooms. Welcome visitors and families.
  • Lake Michigan Credit Union
    Call Center Specialist Ii
    Lake Michigan Credit Union Jun 2021 - Oct 2021
    Grand Rapids, Michigan, United States
    Assisted colleagues with online group chat. One call resolution included additional fees waived and refunds. Posted dividends.
  • Lake Michigan Credit Union
    Call Center Specialist I
    Lake Michigan Credit Union Aug 2017 - Jun 2021
    Grand Rapids, Michigan, United States
    Greeted, verified, assisted all members in incoming corporate call center setting. Answered balance inquiries, loan questions, online banking questions. Ordered cards and checks. Waived fees as applicable. Transferred calls to other departments as necessary.
  • Huntington National Bank
    Customer Service Associate I
    Huntington National Bank Mar 2016 - Jul 2017
    Holland, Michigan, United States
    Answered incoming calls in corporate call center setting. Greeted and verified customers. Researched products/services, suggested solutions. Assisted with loans (payments, questions, terms, titles, lien releases, total losses). Educated customers on account inquiries, online banking, disputes. Waived fees and transferred calls to other departments as needed for further resolution.
  • The Hive
    Store Manager
    The Hive Aug 2015 - Jan 2016
    Holland, Michigan, United States
    Interviewed, hired, trained, terminated employees. Prepared daily schedule. Balanced cash drawer. Created signage. Tagged, distributed, organized stock. Cleaned, sanitized, straightened public areas daily. Answered phones, announced sales, assisted customers.
  • Meyer Music Group, Llc
    Sales Associate
    Meyer Music Group, Llc Aug 2001 - Aug 2015
    Holland, Michigan, United States
    Greeted and assisted all customers in person or via telephone in retail store setting. Balanced cash drawer, processed payments, utilized credit reporting services. Ordered, received, displayed, stored, returned music books. Maintained productive relationships with music publishers. Demonstrated products. Arranged special events. Created employee schedule, trained new staff members. Helped with rental band and orchestra instruments and lesson registration.
  • South Haven Public Schools
    Educator
    South Haven Public Schools Aug 2000 - Jun 2001
    South Haven, Michigan, United States
    Followed district requirements for all subjects (literacy, math, health) for at-risk first grade class. Prepared daily lesson plans. Maintained accurate records of progress, attendance, and student information. Organized student trips and parent meetings.

Jennifer A. Serna Skills

Customer Focused Service Retail Sales Telephone Skills Receptionist Duties Shipping And Receiving Demonstration Skills Music Event Management Music Production Piano Organization Multi Line Phone Typing Communication Visual Merchandising Customer Satisfaction Customer Service Teaching Sales Management Banking

Jennifer A. Serna Education Details

Frequently Asked Questions about Jennifer A. Serna

What company does Jennifer A. Serna work for?

Jennifer A. Serna works for Beltone Hearing Aid Center

What is Jennifer A. Serna's role at the current company?

Jennifer A. Serna's current role is Practice Care Coordinator.

What is Jennifer A. Serna's email address?

Jennifer A. Serna's email address is je****@****mcu.org

What is Jennifer A. Serna's direct phone number?

Jennifer A. Serna's direct phone number is +161640*****

What schools did Jennifer A. Serna attend?

Jennifer A. Serna attended Hope College.

What are some of Jennifer A. Serna's interests?

Jennifer A. Serna has interest in Exercise, Home Improvement, Reading, Sports, Watching Basketball, Golf, Home Decoration, Watching Sports, Children, Cooking.

What skills is Jennifer A. Serna known for?

Jennifer A. Serna has skills like Customer Focused Service, Retail Sales, Telephone Skills, Receptionist Duties, Shipping And Receiving, Demonstration Skills, Music, Event Management, Music Production, Piano, Organization, Multi Line Phone.

Who are Jennifer A. Serna's colleagues?

Jennifer A. Serna's colleagues are Sara Caceres, Jo Anne Hernandez, Adam Thornell, Jane Gilbert, Diane Marchak, Kristin Jensen, Missy Farrar.

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