• Maintain clinic reception & administrative procedures• Perform accurate point of sale invoicing & refunding, as well as petty cash• Correspond with prospective patients, responding to inquiries with compassion & professionalism• Understanding of naturopathic & multi disciplinary philosophies• Maintaining client rapport between follow-up visits• Ensuring lab tests are done on time, supplements are maintained, & visit reminders provided• Maintaining inventory & backorder log• Competent with MS Office, QuickBooks, appointment software & basic imaging programsFamiliarity with various clinical & medical formats, including:• SOAP notes• Lab results• Treatment plans• Consent forms• Progress notesThroughout all of this, I help maintain strict patient confidentiality by abiding PIPEDA medical record guidelines (confidentiality, privacy, and legal accountability).