Sun Holdings, Inc., founded in 1997 provides management services to franchise ownership teams of some of America’s most popular restaurants. The businesses serviced include over a thousand Applebee’s, Arby's, Burger King, Golden Corral, IHOP, McAlister’s, Papa John’s, Popeye’s, and Taco Bueno locations in 12 States. The collective portfolio of restaurants that Sun supports makes up the 2nd largest franchisee organization in the U.S.

The Dallas Metroplex Singles Community is an inclusive event-based Facebook Group located in the heart of the Dallas, Texas metropolitan area. Founded in 2020, our community was born from the recognition that singles, while diverse in many ways, often share one common experience – navigating the single life. Our mission is to create a welcoming and supportive space for individuals in the Dallas Metroplex who are currently walking the path of singlehood.Community Manager Serve as subject-matter expert and oversees the strategy and management of the social media page. Key contributions include:• Team Building: Formed a new administrator/moderator team aligning with group's vision.• Training & Development: Developed and delivered best-practice material with focus on positive conflict management, group engagement, and team building. • Membership Growth: Achieved 49% more member requests via group analyses, Meta matrix, and social media marketing. Identified points of negative interaction and improved positive interaction by 62% in a matter of 3 months.• Forecasting: Produces strategic marketing forecasts for membership growth. Improved member request count by 49%.• Vendor Relations: Manages local event coordinator relationships, expanding event opportunities.• Nonprofit Vision: Developed strategy for community outreach nonprofit establishment for the future of the group.

Publicly owned global talent acquisition partner with more than 2K employees and generating more than $400M of annual revenue. Cielo delivers global recruitment process outsourcing, executive search, contingent workforce solutions and consulting services. Senior Recruiter Managed and oversaw full cycle recruitment for multiple key accounts ensuring a consistent high degree of accuracy, customer focus, team collaboration and sense of urgency. Key contributions include:• Client Relationship Management: Managed complex client relationships for Allstate, The Standard, and Williams Lea.• Team Leadership: Implemented a "virtual breakroom," which improved morale, collaboration, and candidate efficiency.• Efficient Recruitment: Managed 45 requisitions with a 45-day average time to fill, extending over 230 offers.• Training Development: Created training manuals for new recruiters and administrative support teams.• Process Enhancement: Upgraded and streamlined ATS processes for improved efficiency.• Candidate Tracking: Implemented a candidate tracking process, enhancing the candidate experience and brand reputation.• Exceptional Candidate Experience: Delivered outstanding candidate experiences, improving overall retention rates.• Strategic Partnership: Cultivated strong relationships with hiring managers, providing salary analytics, benchmarking, and planning calibration sessions.

Since 1936 Rexair is a global organization that develops and manufacturers innovative products to improve indoor environments. Rexair’s products are sold and enjoyed in over 80 countries around the world.Talent Acquisition Consultant Completed a full redesign of all talent acquisition processes to address critical talent gaps in a highly competitive market. Key contributions include:• Recruitment Innovation: Developed and executed innovative recruitment and sourcing strategies for TX and OK regions, leading to a strong talent pipeline, increased self-sourced candidates, higher placement rates, and improved retention. Scaled and launched nationally.• Efficient Sourcing: Identified critical applicant pools, resulting in 1K+ candidates weekly and 57 offers for 8 locations.• Training Leadership: Authored district-specific training manuals, conducted training for District Managers, and successfully launched new programs, ensuring seamless onboarding.• HR Oversight: Managed HR support processes, including onboarding, performance management, payroll, and background checks.

Established in the early 1940’s, Vale is a global leading expert and training partner to the insurance industry. Vale provides top notch training to improve employee’s skills, proficiency, and productivity today and for years to come. National Account Executive Collaboratively worked alongside the VP, orchestrating the establishment and transformation of the talent identification program, all the while directing the school and effectively managing the three roles encompassing leadership of the sales and marketing operations teams. Key contributions include:• Online Learning Management: Managed 600+ courses on LearnUpon platform.• Revenue Growth: Revitalized training schedule, eliminating cancellations and increasing annual revenue.• Process Improvement: Streamlined online event registration though user design, enhancing the student experience.• Training Enhancement: Upgraded training manuals to align with the refreshed brand, current industry best practices, and including Adult Learning Theory. • CRM Expertise: Established a robust Customer Referral Management program, managing 1,000+ client profiles, thereby enhancing client relationship management and bolstering visibility for potential sales.• Google Reputation: Led efforts to boost company online rating from 1.2 to 5.0 stars.• Sales Leadership: Developed annual sales plan, exceeding quarterly sales quota of $250,000 in tuition sales with an 83% closing rate, adding an average 26 new client businesses per year, resulting in an additional $175,000 in quarterly sales.• Process Optimization: Remodelled AP submission process, increasing accuracy from 72% to 98%.• ROI-Focused: Orchestrated industry convention participation with a 70% average return on investment.

Lead Travel Concierge · Managed team of Travel Concierge’s with weekly meetings and training.· Implemented efficient organization of client profiles. · Managed personal clientele of 200+ members with efficiency and accuracy. · Provided excellent customer service to clients seeking travel arrangements.· Designed travel plans for clients to specific requests and creative alternatives. Substitute Sales· Fulfilled role of sales specialist during in-state promotions.· Achieved sales with an averaged 71%.Marketing Director· Redeveloped marketing strategies increasing pre-established show rate by 32%.· Conducted training bringing pre-established set rate of 22% to 61%.· Designed Logo for GoldStar Getaways. Created brand name GoldStar Concierge.* Award: Lead Marketing in USA industry

Independent Dealer (6/15-present)Recruitment Director• Coordinated company onboard training providing clarity of expectations and written training with emphasis on policies and procedures. Trained on in-home recruiting programs.• Tracked requisition orders and initiated recruitment for new roles paying close attention to high priority situations, diversity, and inclusion. • Liaison between district locations providing guidance in interpretation of company policies and practices. • Sourced an average of 1000 Sales and IT professionals per week, hiring an average of 43 candidates per month.Marketing Director · Managed Daily Goals and schedule of all office dealers by conducting and preparing weekly team building workshops.· Conducted and prepared weekly sales team meetings and trained new dealers weekly.· Led conference training calls for other local and regional office managers. · Set in home demonstration appointments daily and managed customers in a referral gift program.Branch Manager· Managed personal office including: Interviewing and hiring. Payroll. Conducted meetings and training on a weekly basis. Organized marketing material and activities. Creatively brought team together to achieve monthly goals. Lead Team Supervisor· Managed small team including: In home training. Sales training. Recruiting. Personal presentations resulting in sales at 68%. Organized marketing for team and assisted Marketing Director with personal team’s leads.Dealer· Conducted in home demonstrations for an air purification system. Generating company leads by canvas and referral marketing. *Awards: Top Regional Marketing Director of the year, Top Regional Marketing Director of the month, Top Area Marketing Director, Top Office Team Leader, Top Office Dealer, Top Regional Sales, Top Sales in area, Top Office Sales, Top Regional Demo production, Top Area Demo production, Top Office Demo production

*Currently working with others while I search for my next career home - 2023*Simply Creative Marketing Contributes to marketing strategy by leveraging social media to identify and acquire customers.Obtains market share by developing social media marketing plans and programs for each product and directing promotional support.Maintains online relations with customers by organizing and developing specific customer-relations programs.Provides short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.Develops new approaches for market development, acquiring and analyzing data, and consulting with internal and external sources.Maintains research database by identifying and assembling marketing information.Clients: DiscoverU, Anyone's Treasure, Speckles Air, WeLaw, Level9, 3D Print Everything, Shoppa's Material Handling, gg's Barbershop, DFW Single's Mingle

After School ManagerManaged staff appropriately. Coached and delivered performance evaluations. Establishing: Appropriate supervision for the number of children; 100% of the time, while developing a positive work environment.Supervised daily care center needs for 83 children, organizing and implementing weekly CCY Lesson Plans, interfaced with parents for special needs assessments and conflict resolution promoting positive communication and redeveloped marketing strategies while gaining enrollment by 56% of the previous year.Award: District P1 Budget

Assistant ManagerResponsible for daily club controls, deposits, inventory and staff commissions. Top Sales Performer contributing, on average, $3,600 to monthly revenue.Award: District’s Top Sales Performer