Jennifer Stell, Mba, Lala
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Jennifer Stell, Mba, Lala Email & Phone Number

Servant Leader I Ops Guru I NOI driver I Analytical I Strategic I Team Builder at Harmony Senior Services
Location: Hampton Roads, Virginia Metropolitan Area, United States 6 work roles 2 schools
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Current company
Role
Servant Leader I Ops Guru I NOI driver I Analytical I Strategic I Team Builder
Location
Hampton Roads, Virginia Metropolitan Area, United States
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Who is Jennifer Stell, Mba, Lala? Overview

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Jennifer Stell, Mba, Lala is listed as Servant Leader I Ops Guru I NOI driver I Analytical I Strategic I Team Builder at Harmony Senior Services, a with 175 employees, based in Hampton Roads, Virginia Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Jennifer Stell, Mba, Lala.

Jennifer Stell, Mba, Lala previously worked as Executive Director at Harmony Senior Services and Executive Director at Acclaim At East Beach. Jennifer Stell, Mba, Lala holds Master Of Business Administration - Mba from Regent University.

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Email format at Harmony Senior Services

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Harmony Senior Services

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Profile bio

About Jennifer Stell, Mba, Lala

Senior living professional with 15 years of experience in operations and community oversight. Licensed ALFA, CDP, ALFA Preceptor. Positive, growth-oriented, strategic, analytical, agile, decisive. A servant leader who gets the job done. Experienced in:Independent, Assisted, and Memory Care New construction and lease upPro formaAnalyzing P&L, CRM data, resident and prospect trends, staffing plans, etc.Sales and Marketing/Business Development Investor Relations Owner/operator relationships Creating revenue streams/ NOI driverExpense controlStaff development, engagement, retentionResident engagement and satisfactionALF regulations and policy development Certified in Va UAI and ISP developmentMenu development/restaurant operationsCompetitor, SWOT, wage analysisAchievements include:Consistent NOI/EBIDA growthAverage 95% resident satisfaction rateLow staff/manager turnoverAverage 90-95% occupancyNew IL leased to 50% in first year

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Jennifer Stell, Mba, Lala's current company

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Harmony Senior Services
Harmony Senior Services
Servant Leader I Ops Guru I NOI driver I Analytical I Strategic I Team Builder
charleston, south carolina, united states
Employees
175
AeroLeads page
6 roles

Jennifer Stell, Mba, Lala work experience

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Executive Director

Current

Chesapeake, Virginia, United States

Independent & Assisted Living Memory Care

Sep 2023 - Present

Executive Director

Acclaim At East Beach

New Development - 131 unit private pay and full-service restaurantIndependent Living 62+Develop Marketing Campaign and Open sales officeLeased to 75% within 16 monthsPositive NOI 7 months post-openContinuous month over month census, revenue, and NOI growth4.9 star Google ReviewsU.S. News "Best Independent Living" 2021 & 2022

Jul 2020 - May 2023

Administrator

80 unit AL/MC private pay- not-for profit58% increase in EBIDA 2018-2019$218k increase in margin Census growth from 48% to 90% during tenure85% reduction in agency usagePlanned and implemented conversion to Point Click Care

Oct 2017 - Jul 2020

Executive Director

120 unit private pay AL/MCTop 10 out of 130 communities for average daily revenue10% increase in NOI year over yearIncrease in resident satisfaction score to 95%Maintained ADC of 115 or higher36 bed MC that maintained 100% occupancy

Jul 2015 - Jul 2017

Executive Director

60 unit private pay ALIncrease in average census from 70% to 85%Decrease in average overtime from 4-5% to under 1%Decrease in all expense accountsIncrease in room revenue and level of care revenue resulting in an average monthly increase in EBITDAR of 40%- Top in Hampton Roads region for EBITAR growth

Feb 2014 - Jul 2015

Executive Director

CSL at Leigh Hall-private pay ALIncrease in average daily revenue from 98/day to 110/dayMaintained a 4% quarterly staff turnover rateIncreased occupancy from 59% to 85%Decreased labor expense from 41% to 32%Maintained average monthly OT of 1% or lowerRisk management resulting in zero workmans’ compensation claims800% increase in revenue for 2010/ 34% increase in revenue for 2011Exceeded NOI from January – July 2012CSL at Georgian Manor- private pay AL/MCIncrease in average daily revenue from 128/day to 147/dayDecrease in labor expense from 41% to 34%Decrease in OT from 5% to 1.5% Decreased staff turnover from 47% to 18%Increased occupancy percent from 76% to 86%

Oct 2009 - Jan 2014
Team & coworkers

Colleagues at Harmony Senior Services

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2 education records

Jennifer Stell, Mba, Lala education

FAQ

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What company does Jennifer Stell, Mba, Lala work for?

Jennifer Stell, Mba, Lala works for Harmony Senior Services.

What is Jennifer Stell, Mba, Lala's role at Harmony Senior Services?

Jennifer Stell, Mba, Lala is listed as Servant Leader I Ops Guru I NOI driver I Analytical I Strategic I Team Builder at Harmony Senior Services.

Where is Jennifer Stell, Mba, Lala based?

Jennifer Stell, Mba, Lala is based in Hampton Roads, Virginia Metropolitan Area, United States while working with Harmony Senior Services.

What companies has Jennifer Stell, Mba, Lala worked for?

Jennifer Stell, Mba, Lala has worked for Harmony Senior Services, Acclaim At East Beach, Bon Secours Health System, Capital Senior Living, and Five Star Senior Living.

Who are Jennifer Stell, Mba, Lala's colleagues at Harmony Senior Services?

Jennifer Stell, Mba, Lala's colleagues at Harmony Senior Services include Kevin Schnopp, Gina Derdzinski, Derwin Merca, Lacoyia White, and Sara Brophy.

How can I contact Jennifer Stell, Mba, Lala?

You can use AeroLeads to view verified contact signals for Jennifer Stell, Mba, Lala at Harmony Senior Services, including work email, phone, and LinkedIn data when available.

What schools did Jennifer Stell, Mba, Lala attend?

Jennifer Stell, Mba, Lala holds Master Of Business Administration - Mba from Regent University.

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