• Provides support to the Senior Vice President, including drafting and managing correspondence and communications, scheduling appointments and managing SVP's calendar, coordinating travel arrangements, compiling various reports, maintenance of records and other documentation, project management, and coordinating special events• Provides leadership for all departmental functions to include planning, directing, and evaluating departmental operations• Complete projects and special assignments in a timely manner by establishingobjectives, determining priorities, managing time, and gaining cooperation of others,problem solving and making adjustments to plans.• Responsible for heavy calendar management requiring interaction with internal staffand external executives and assistants, clients, consultants and vendors.  • Communicate, collaborate and cooperate with staff, clients, consultants, vendors in allbusiness interactions.• Coordinate community outreach and philanthropic initiatives

• Culture advocate; coordination of all HQ events in order to maintain employee happiness and retention.• Generate and approve all ideas for HQ events.• Responsible for implementing team-building off-sites and the weekly “Thirsty Thursday.” • Maintain human resource information systems records including new hires, transfers, promotions, terminations, and exit interviews.• Assist in identifying training needs and in designing and delivering training programs to support talent development objectives.• Work closely with managers to provide guidance on employee relation matters, relationship and communication dynamics, and talent development.• Execute employee training programs for new hires. • Analyze and distribute compensation guidance, create career progression plans, and facilitate performance reviews. • Conduct background checks for all new hires. • Set up all necessary software and hardware for video conferencing.• Facilitate benefits discussions for new hires and existing employees.

• Responsible for coordinating weekly team events to promote collaboration and workplace satisfaction.• Provided manager guidance on hiring practices and coordinated interviews for new department employees.• Maintained employee daily timecards, time-off calendars, and assisted in approving leave of absences.• Onboard and train new Executive Assistant. • Used Oracle CRM to organize candidate and employee records. • Conduct research, assemble data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Maintain mutually beneficial relationship with vendors, landlords and property managers of 80+ bank locations in the United States.• Enhance communication between multiple departments and executive team, foster a sense of teamwork and collaboration.

•Greet clients, prospects and visitors. Direct and accompany to appropriate conference rooms. Coordinate meetings and conferences, including ordering food, and setting up and taking down the room•Assist departments as necessary with document preparation, including editing, formatting and distribution of documents•Perform general clerical duties including, but not limited to, photocopying, faxing, scanning, mailing, UPS, filing, and answering over 500 calls a day•Assist with project based work, including research as appropriate and directed

•Responsible for generating and increasing sales prospect through quality referrals•Responsible for monitoring bank vaults to ensure that the cash balances are accurate throughout the day•Handle responsibilities of creating, training and coaching service and referral team