Lead team of 50 Supply Chain professionals in Order-to-Cash and End-to-End Process for rapidly expanding company. Mentored leaders through three acquisitions, integrated two new support teams, two new manufacturing facilities, and new SAP ERP system. Collaborate with Supply Planning, Customer Logistics, Manufacturing, Quality Management, and Finance to deliver on key performance indicators (KPIs).* Early experience supporting sales and marketing organization as team leader and individual contributor, creating foundation for progressively responsible roles, earning 6 promotions in 15 years.* Aligned 5-person leadership team responsible for $4 million cost center budget; executed key initiatives in talent acquisition, coaching and development, cross-functional coverage and collaboration, and end-to-end process standardization and optimization. Generated $1.8 million in incremental revenue by implementing value capture strategy.* Successfully transitioned team to hybrid work model, with 40 employees in 9 states and 3 time zones; upgraded talent by using remote work as a draw for industry-experienced professionals, adding 170+ years relevant product experience to assist 1100+ customers and maintain scalability more efficiently. * Redesigned inventory hardware and software system used by external customers. Collaborated with key accounts to define requirements and specifications based on customer use cases and business models. $500,000 project came in 10% under budget, receiving high reviews from customers and senior leadership team. * Won approval from Executive Leadership for strategic redesign of Customer Supply Chain; integrated Customer Support and Scheduling into single, collaborative team with aligned OKRs, supporting two paper mills generating $800 million in sales.* Automated repetitive, manual tasks, leveraging SaaS services such as Emailgistics to reduce team email volume by 20%, and Conexiom to increase automated order entry from 0% to 60% in 1 year.

Hand-picked to manage day-to-day business operations, promote brand recognition, and generate new business for an emerging leader in career coaching industry. Managed team of 10 resume writers and career coaches, presented personal branding workshops, and designed editorial content for U.S. media outlets to increase sales. Streamlined business tools and processes, designed resumes, advertisements, and professional marketing tools.

Exceeded sales goals as leader and individual contributor; led teams of up to 30 members in progressively responsible roles in B2C and B2B sales and support. First Classified Internet Advertising Sales Manager in company history, developing SaaS products and subscription programs for key commercial accounts and consumers. Influential and dedicated leader, elected by professional network as President of Ohio Newspaper Advertising Association; revered as subject matter expert and industry thought leader by SaaS provider partners.