- Review & analyze aviation engine maintenance processes and manuals for CT7, YT706, T700, F118, F110 and Passport engine models to format routers (shop movement orders) into a monolithic.- Support database migration between legacy systems and SAP by converting 3000+ technical documents to a compatible standardized format.- Analyze & convert IPC data for engine model configuration/structure in Oasis SAP.- Communicate effectively with client hourly and salary staff about shop processes.- Assist with part number readiness, and router readiness, tracking and organization.- Research and update errors from mock loads that include PNR, SMR, router text/sequencing/CTRL Keys/WC/MIC, FID, descriptions, and other errors.

- Process accounts payable and receivable in QuickBooks.- Maintain payroll information by collecting, entering, and calculating data into the QB payroll system.- Maintain employee deductions for payroll.- Assist in administration of 401K plans, including calculation of employer match, submitting contributions and payments, and maintaining employee information on the 401K website.- Conduct new employee orientation and process onboarding.- Coordinate with employee and health insurance providers for new coverage and changes.- Maintain employee files and required documentation.- Research and fact-check information in response to unemployment claims via SIDES.- Responsible for maintaining site vacation calendar.- Issue purchase orders by supporting the shop with purchases.- Review and confirm customer PO's.- Assign work orders in QB for new customer jobs, create job folders and update WIP.

• Created CT7-8/9, YT and T700 Engineering Reports for overhaul engine/module shop visits.• Began process for a customer specific Engineering report by analyzing data needed for report.• ARC Board Record Center Representative: updated Service Bulletins's (SB's) into the Engine Records System (ERS) database• Quality and LEAN Team Project: Audited and updated an estimated 900 SB's into ERS for our client's Military Service Operations (MSO)• Quality and Process Engineering Project: Audited Repair Source Substantiation (RSS) on an estimated 500 RES packages for Component Repair• eManuals2.0 Project: aided the T.O. Librarian in switching eManuals to the new eManuals system• MSO Records Department: approved work order timecards daily for 6 employees• Support MSO Customer Service by doing materials cost reports, issued work order amendments and minor projects/research• F110/F118 Incoming Records: data entry of aircraft modules/piece parts into ERS, audited time controls, updated log sheet and created module books• LevelUP Program Graduate: 6 month program of soft skills continuous learning and HR sessions for future management endeavors• Programs worked in: OSB, SFE/SFC (routers), MRO, eManuals, ERS, and more

• Supported the RES CF34-8E/C Customer Service Team • Maintained Customer R-Pool by communicating with the customer about unserviceable aircraft parts, shipping parts out to vendor and issuing work orders to transfer customer supplied serviceable parts into a stock account• Issued work orders for shipment or routing of aircraft engine parts for engineering review or customer quality events• Worked daily in: OSB, MRO, myGEaviation & other client specific databases • Supported Vendor Programs Material team by updating vendor status on CF34 and CFM aircraft engine parts to the accum shortage database• Use vlookup on Picks&Issues for part costs• Created Time Control requests after verification of engine or module TSN/CSN, NIS received from customer, customer supplied records and updating the engine's slot in IST• Completed Scrap Reduction Project: dispositioned 1,000+ scrapped parts for scrap hold and created a customer matrix of the contract terms for scrap• Completed Records Documentation Standardization: audited and analyzed records documentation supplied to customer for Quality to determine standardization of supplied records • CF34-10/CFM Incoming Records: learned and collaborated with the records team to complete 40+ engine backlog of incoming records• Updated IST for engine reservations, engine/PO/NIS received and completion of LLP/LRU data for the Enterprise Workscoping Tool• Researched parts and/or shop visit records, weekly reports for CFC's and customers, general office duties• Championed a 100% success rate for our Strother team to be all LEAN Trained and Tested• Maintained CF34-8 NIS Library and POC of the Library

• Supported the RES CF34-8E/C Customer Service team• Worked daily in OSB, MRO, WIP, and other specific client programs• Issued work orders for CFC's or Engineering• Conducted weekly reports for the customer team and customer(s)• Researched engine shop visit records, organized and maintained customer team engine files• Special projects: began collaboration of the Scrap Hold Project and Record Packet Analysis (CF34/CFM) Project

• Managed events ranging from 2-1200+ individuals with event price range exceeding $26,000+• Supervised 15 employees, 3 supervisors and an assistant coordinator on event management• Coordinated catering inventory/ordering; corresponded with vendors; Production management; event planning• Menu, function planning and costing in conjunction with company policies and procedures in line with the needs of the business• Acquired details of all events to determine need for catering services• Developed unit specific financial and HR training manual• Process new hire on-boarding for unit and developed weekly schedule for staff • Co-trained & developed hourly/management staff, supervised and coached employees• Co-HR Manager with FOH Manager; E-Time; Kronos; Employee Relations• Supervised daily HR duties to unit clerk and event management to catering coordinator• Responsible for managing local client and customer relationships and developing and maintaining strong business relationships• Financial Management Mentor• Active Committee Involvement: President Inauguration Committee, Foundation Campaign Committee, Job Fair Committee, ESU Homecoming Committee

• New Hire Onboarding• Organized and maintained an average of 100 employee files• Conducted research on current organization trends, policies and procedures• Assisted in development and implementation of personnel policies and procedures• Maintained employee bulletin boards in compliance with company policies and federal regulations• Provided customer service to clients and employees• Accounts Receivable and Accounts Payable in the Unit Financial System (UFS) and The Market Connection (TMC)• Verified revenue by verifying transaction information; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments• Collected revenue by notifying delinquent accounts or notifying customers of insufficient payments• Prepare financial reports using UFS• Verified accounts by reconciling statements and transactions• Organized and maintained financial records• Charged expenses to accounts and cost centers by analyzing invoice/expense reports; recorded entries

• Maintained employee files, prepared performance appraisals and assisted in general HR duties• Maintained employee bulletin boards in compliance with company rules/regulations and federal laws

• Effectively led events in a teamwork environment• Supported events ranging from 2 to 300+ people with an event price range from $100-$5000+ • Experience in a variety of events (Weddings, Receptions, Inductions, Galas, business lunches or dinners, etc.)• Provided customer service to clients during events, delivery, and service

• Taught one Introduction to Psychology course to 38 students• Office Assistant in the Psychology Department Office

• Assembled surveys of the program for the end of the year survey • Conducted phone surveys and one-on-one surveys/exit interviews• Compiled bulk mailing lists for letters and surveys, an categorized completed surveys• Co-coordinated the end of year event and corresponded with local businesses for donations• General office duties• Helped the recruitment intern on campus recruitment projects

• Responsible for opening and closing register• Customer service to students, staff and faculty at Southwesthern College and to the general community

• Summer Camp Counselor for children ages 3-12 in three sessions• Activities in art/recreation throughout the school year• Concession stand employee dealing with cash and customer service, kitchen aide• Setting up events for the local community