Jennifer Wittstruck Email & Phone Number

Dallas, Texas

Farmers Branch, Texas

contract employee for 6/9 - 9/22.

Richardson, Texas

Administrative Support• Create and maintain both Sales and Purchase orders in SAP for Commercial HVAC products• Invoice accuracy audit and approvals using Prodagio --- on average 250-400/monthly • Provide administrative support for three separate departments • Responsible for current and archive file management• Coordinate with department managers to identify and implement more efficient procedures---------------------------------------------------------------------------------------------------------------------------------Administrative Assistant / Site Coordinator• Assisted with recruiting efforts for a national account supporting 197 locations• Provided administrative support for account• Maintained accurate personnel records• Managed the onboarding and I9 process for all incoming contractors• Maintained accurate daily and weekly activity reports• Responsible for scheduling interviews, drug screens, background checks for all contractors• Provided Human Resource support by maintaining employee profiles, processing payroll, providing employee coaching and development, and processing termination paperwork• Assisted with implementing a broad and diverse employee engagement program

Davenport, Iowa

(Relocated back to Texas after approximately 6 year absence in Iowa)-- Monitored networks and analyze date to identify trends and variances in order to appropriately adjust staffing per business or employee needs-- Resolve schedule related issues for managers and customer representatives-- Scheduling of call center employees for: training, evaluations, holiday staffing-- Interact with multiple national call centers via call volume monitoring systems/email/phones-- Provided quality control by monitoring agent calls to ensure high level of team motivation

Davenport, Iowa

-- Resolve customer account questions, complaints, and billing inquiries -- Provide account and business solutions to retain customers' business-- Maintain working knowledge of all company products and services

Prosper & Celina, Texas

(relocated to Iowa to assist in family member's terminally ill/health emergency)

Frisco, Texas

(position ended due to company sold)..total account management from account creation to contract renewal...Print advertising marketing and design...public speaking and industry representation at networking/civic functions.

Dallas, Texas

DMR Consulting; Alternative Resources; Talis Information Systems; Intercom ServicesCoordination of project timelines, processes/evaluations/employee interviews(all projects completed)

Richardson, Texas

(position ended due to company sold)..Liaison for 1st-5th levels of Network Operations Call Center..Trainer for remote access for world-wide located technicians ..System/database POC, network security monitor/administrator