Jennifer Zhang Email & Phone Number

Vancouver, British Columbia, Canada

● Oversees a portfolio of 30+ affiliate employers, providing advice on servicing questions related to collective agreement interpretation, labour relations issues, grievances, etc. ● Presented during the NBA Roadshows to help facilitate implementation for the ratified 2022-2025 Nurses' Collective Agreement to hundreds of HR and management personnel from health authorities and affiliate employers.

Vancouver, British Columbia, Canada

● Assisted with Single-Side Unwinding Process following cessation of Ministry of Health Single-Site Orders.● Provided support with as part of the employers' bargaining committee during negotiations for the 2022-2025 Nurses' Bargaining Association (NBA) Collective Agreement. Created infographics as well as drafted proposals and summaries of changes.● Ad hoc projects.

Vancouver, Canada Area

● Processed bi-weekly payroll via UKG/Ultipro for seasonal and year-round unionized staff (up to 3000 active staff) ensuring accuracy from respective departments in staff schedule entries, and resolving any discrepancies in pay● Provided assistance to staff regarding employment verifications, ROE issuance, employee set up and transfers, as well as addressing diverse payroll/HR inquiries on a day-to-day basis● Facilitated group interviews and walk-in interviews for seasonal/Fair positions● Conducted training for the scheduling system to various department managers, and supported knowledge management with the payroll department for future training

Vancouver, Canada Area

● Provided day-to-day assistance with employee inquiries regarding bi-weekly payroll, information change requests, cheques and pay statements, direct deposit, and T-4 slips ● Completed timesheet data entry for hours worked within two full-time union departments on a daily basis, and helped facilitate the bi-weekly payroll by carefully examining the part-time & seasonal payroll reports for any possible errors● Entered nearly 900 new seasonal employees into two payroll systems (Ceridian: Insync and Tracker) with a tight deadline alongside two team members in preparation for the PNE’s two-week annual Fair

Toronto, Ontario, Canada

2022 Spring Term - Human Resources Management (MHR523)● Leads weekly tutorial/seminar sessions of up to 25 undergraduate students through Zoom, engaging students in activities and discussion on various HR topics (Human Rights, OHS, HR Planning, Training, Compensation, Recruitment & Selection, Labour Relations, etc.). ● Grades and assesses student submissions, providing ample feedback to facilitate understanding and improvement throughout the course progression

Vancouver, B.C.

2016W, 2017W - Management and Organizational Behaviour (COMM 292/COMM 329)2018W - Labour Relations (COHR 307) and Strategic Staffing (COHR 303)● Assisted with weekly lectures to ensure flow of classroom activities and oversaw class presentations● Engaged in professional communication with students, answering inquiries on course topics and providing assistance when needed● Assessed students' work on various assignments including reports, assignments and final projects, providing specific detailed feedback to enhance learning and knowledge of the course subject● Created final exam questions for COMM 292/329 classes which emphasized critical thinking of various OB concepts

UBC 2017W Session Worklearn Position● Provided administrative assistance for day-to-day operations, as well as provided support for long-term and short-term projects held by any of the seven graduate program managers (Full-time MBA, PMBA, IMBA, MM, B+MM Dual Degree, & MBAN)● Updated various student materials including: handbooks, travel guides, student course blog pages (WordPress) and the UBC Sauder Main Website (Sitecore)● Managed confidential student information, using a variety of UBC Information Systems and survey programs (FluidSurveys, Qualtrics, SISC, FSC)

Vancouver, Canada Area

Initiated from a UBC community project (Youngblood Digital), our cohort of 10 entrepreneurial students founded Digitally Raised Creations Inc., a digital marketing agency aimed at providing content creation as well as strategy to organizations to provide greater footing in the digital world we live in today. ● Worked alongside other co-founders and members to develop the organization and provide services to two client companies in the latter half of 2017● Formulated compensation methods with consideration of the complex nature of the start-up’s cash flow while continuing to examine potential long-term plans

Granville Island Kids Market, Vancouver, B.C.

● Engaged in personal selling to make daily sales targets while providing an excellent customer experience● Acted as a keyholder, with responsibilities including opening and closing duties i.e. cashing out ● Engaged in marketing using social media platforms such as Facebook and Pinterest● Proficient in cash and credit/debit transactions using Profitek and Micros POS softwares● Received shipments and performed stocking of inventory

● Created quality job postings through university Symplicity networks● Participated in the process of screening and hiring candidates for internship and volunteer roles● Engaged in professional communication with applicants and internship coordinators to answer queries about the organization and volunteer/internship positions● Demonstrated efficient time-management skills, punctuality with deadlines and task-prioritization through this telecommute role

Master Of Industrial Relations & Human Resources (Mirhr)

Recipient of the CIRHR Entry Scholarship for 2021-2022 Enrolled in the full-time MIRHR – 12-Month Advanced Standing Option Courses Taken.

Bachelor Of Commerce With Honours (Bcom), Double Specialization In Human Resources/Org. Behaviour And Operations & Logistics

Dean's Honour Roll 2015W, 2016W, 2017W 2017W Session - William Bruce Dirk Longon Scholarship Recipient ($1850) (Awarded to students.

International Summer School, Business Administration And Management, General

Participated in UBC's GoGlobal (Exchange) Program with partner school Yonsei University in Seoul. June 2017 - August 2017 Courses Taken.

Education record

Activities and Societies: Marketing Director of the UBC Table Tennis Club (2016 - 2017) Organizational Behaviour Track Courses: COHR 307.

Education record

Education record

Activities and Societies: Production Head of Big Bang Science Magazine, Peer Tutoring for Grade 8 Math, Peer Tutoring for the Autistic.