Jennifer Z. Email and Phone Number
A highly effective and results-driven IT executive who excels at leading a diverse array of cross-functional teams to address complex business problems and achieve strategic goals. Over 20 years of leadership experience in global SAP implementation (ECC & S/4 HANA), system landscape consolidation, program/project management, digital transformation and business process improvement at mid-size and Fortune 500 companies. An innovative thinker and creative problem solver with core competencies in overseeing large-scale global ERP implementations and building cross-functional, multi-disciplinary high-performing teams. Expansive knowledge base with deep understanding of Source to Pay (P2P), Order to Cash (OTC), Manufacturing (MTO, MTS) and Warehouse Management processes. Adept at applying Operations Management best practices and Lean Six Sigma process improvement techniques to drive operational efficiency via ERP solutions. An over-achiever, excellent relationship builder and effective influencer, able to quickly navigate complex corporate cultures and build strong relationships with C-suite executives, stakeholders, customers and vendors.Technologies/Methodologies: SAP RISE, SaaS, AWS, .Net, SQL, EAI, Jira, TFS, SDLC, Agile/Scrum, Waterfall, Six Sigma, Kaizen, LeanBusiness Intelligence / CRM: Snowflake, Tableau, SAP BW (3.5 & 7.0), Business Objects, Sales ForceERP: SAP S/4 HANA (FI, CO, SD, GTS, PP, MM, eWM/IM, SM, QM), Ariba (on Premise & Cloud), SAP ECC, EBP, SRM 4.0 & 7.03, SAP Requisite/MDM catalog management, WorkdayeSourcing Tools/SRM: Ariba Strategic Sourcing, Contract Management, Supplier Management (SIPM) and Spend Analysis, Emptoris eProcurement SuiteBusiness Processes: Digital Transformation, System Landscape Consolidation, On-Premise to Cloud Migration, Business Transformation, Process Improvement, Organizational Change Management, BPO/ Outsourcing Management, Vendor Management, Purchasing Card Program Management, Procure to Pay, Order to Cash, Record to Report, Production Planning & Execution, Warehouse Management, Field Service Management, Quality Management Office Tools/Other: MS Office Suite, Visio, MS Project, Access (advanced), Microsoft SharePoint & Project Server, Clarity, ServiceNow, SmartSheet
Repligen Corporation
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Director, It Service Delivery & PmoRepligen Corporation Jan 2018 - PresentWaltham, Ma, UsIT SERVICE MANAGEMENT & BUSINESS TRANSFORMATION- Instituted a set of IT Service Management (ITSM) strategies, policies, and procedures, and collaborated with IT service owners to align the services portfolio with business goals and service delivery objectives. - Managed a team to roll out ServiceNow as the global help desk platform. Created IT governance frameworks, including ITIL best practices, to optimize IT service operations and support.- Proactively identify opportunities for business transformation and business process improvements by influencing a broad range of stakeholders. Initiate, prioritize and manage programs and projects to drive holistic value creation.PMO AND PORTFOLIO MANAGEMENT - Established and led an enterprise PMO covering 20+ concurrent projects with an annual budget exceeding 10M dollars. Provided strategic direction, governance, and oversight to a team of project managers across the IT organization. - Led the development and global adoption of project management tracking methodologies, metrics/reporting, and best practices to ensure consistent and successful project delivery with clear visibility for leadership across the organization.GLOBAL SAP IMPLEMENTATION - Managed the RFP and led the global implementation of SAP S/4 HANA to a total of 18 manufacturing plants & distribution centers over 6 phases (FI, CO, SD, GTS, PP, MM, eWM/IM, SM, QM). Built strong relationships with impacted constituents, including the territory GM, CFO, COO, CEO and their direct reports, to ensure smooth delivery of SAP implementation with maximum business benefit. Received Repligen’s CEO Award in consecutive years for completing the SAP roll-out on time and within budget, while meeting/exceeding end-user community satisfaction targets for delivery and solution effectiveness. - Successfully managed SAP S/4 HANA upgrade from version 1809 to 2023, incorporating the roll-out of a next-gen shipping solution to significantly reduce global shipping costs.
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Sr. Program Manager /Solution ArchitectAmerican Honda Finance Corporation Jan 2017 - Dec 2017Torrance, California, UsLeveraged deep Procure-to-Pay (P2P) functional knowledge and project management experience to oversee the planning, initiation and launch of the Procurement Group for American Honda Finance Corporation (AHFC). Architected technology solutions and developed a Guided Buying Strategy for $250M Indirect Spend at AHFC. - Led cross functional stakeholder discussions to gather and synthesize business requirements in developing the framework, governance, processes, policies & procedures as well as a system landscape for an effective procurement organization - Operated as the solution architect, scoping and defining business must-haves, cloud migration strategy & integration options for Ariba implementation. Championed and implemented best practices to improve system usability through well designed fit/gap sessions and detailed spend analysis. Applied proven change management skills to drive user adoption of the Cloud solution. - Created strategic plans & solution road maps to capture and prioritize key initiatives and projects in standing up the Procurement department. Built business cases complete with ROI/TCO analysis to seek project funding and secure project resources.- Onboarded and provided strategic & operational guidance to project managers to ensure projects were well coordinated, aligned with overall business goals and delivered the desired outcomes. Led and drove all aspects of cross-functional concurrent projects from inception through to launch. -
Sr. Manager, ImplementationsConnecture May 2015 - Nov 2016Milwaukee, Wi, UsConnecture operates as a SaaS-based consumer shopping, enrollment, and retention platform for health insurance distribution. Key clients include: U.S. Government (Medicare.gov), Aon Hewitt, AARP, USAA, Blue Cross Blue Shield, United Healthcare, Aetna, Kaiser, and Cigna- Managed a 16 member team responsible for the end-to-end deployment (data collection, form building, site configuration and data integration) of Connecture's SaaS-based enrollment platform to over 200 Healthcare clients nationwide- Oversaw product release implementations for SaaS-based software and mobile apps in an Agile environment, while working closely with UX, Engineering, QA and Product teams - Led the migration of a home grown issue tracking system to Jira and implemented a Scrum based capacity planning and release management process to drive more effective implementations- Developed a streamlined document tracking and data uploading process for Aon Hewitt’s Medicare and Medigap products, resulting in over 50% increases for data accuracy and on-time data delivery -
Sr. Manager, Procurement Systems And ServicesWarner Bros. May 2002 - Apr 2015Burbank, Ca, UsAPPLICATION & VENDOR MANAGEMENT- Responsible for the Procurement Department’s complete application portfolio. Operated under both In-house and outsourced support models, leveraging on and off-shore resources through all product-selection, development, implementation and maintenance activities - Managed annual IT budget; proposed IT initiatives that enabled strategic business plans; prioritized system enhancements and projects to maximize business value - Managed vendor selection and SOW negotiation for IT projects through the RFP process and monitored the SLAs and performance of service providers PROJECT MANAGEMENT & SYSTEM IMPLEMENTATION - As the Functional Lead for Procure-to-Pay, participated in the full life cycle implementations of SAP MM, Catalog Management, Ariba & Emptoris for WB in multiple waves across the globe - Implemented SAP BW solution for Strategic Sourcing team and managed a series of enhancement projects to integrate BW & Ariba Spend Analytics with SAP, D&B, theatrical production systems and the corporate purchasing card system - Managed the Global SAP SRM Implementation ($3.5M) - Managed the design, development and on-going support of a web-based application supporting annual spend of 150M+ and over 1,000 users worldwideOPERATION OPTIMIZATION & BUSINESS TRANSFORMATION- Oversaw the daily operations of WB’s global Purchasing Card program for 4 years (150M+ annual spend): Streamlined operations to achieve significant improvements in operating efficiency. Led a 9-member team and grew the program from domestic only to a global program in 2 years- Standardized global procurement processes and managed the transition of procurement operations to WB's outsourcing partner. After transition, managed global procurement BPO teams for 4 years and provided operation management, performance governance and process improvement to optimize service delivery- Oversaw Corporate Legal Finance group for 4 years -
Product Manager (Supply Chain Solutions)Toyota Motor Corporation Apr 2001 - Apr 2002Toyota City, Aichi Prefecture, JpResponsible for the Full Life Cycle Product Management of a SaaS based B2B Supply Chain Marketplace serving the $100 billion U.S. automotive replacement parts market for the service and repair industry. - Worked cross functionally with Marketing, Sales and Engineering to ensure the successful translation of As-Is business processes into product designs and system configurations- Customized Supply Chain applications to meet client needs and coordinated with the Implementation and Client Services teams to deploy the SaaS-based solution to clients- Created and maintained use cases, test scripts, sales & marketing materials, training documentation and release notes for the product- Gathered market intelligence and conducted competitive analysis to define product roadmaps and release strategies -
Summer Intern (Corporate It Department)(Neutrogena) Johnson & Johnson 1999 - 1999New Brunswick, Nj, Us
Jennifer Z. Education Details
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University Of California, Irvine - The Paul Merage School Of BusinessInformation Technology Management -
Nankai UniversityBusiness Administration With Minor In Economics
Frequently Asked Questions about Jennifer Z.
What company does Jennifer Z. work for?
Jennifer Z. works for Repligen Corporation
What is Jennifer Z.'s role at the current company?
Jennifer Z.'s current role is IT Executive with core competencies in Digital Transformation, Application/Project Management, SAP (ECC, S/4HANA), P2P, BPO & Change Management.
What schools did Jennifer Z. attend?
Jennifer Z. attended University Of California, Irvine - The Paul Merage School Of Business, Nankai University.
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