Jenniffer H. Email & Phone Number

Greensboro, Nc, Us

🌟Key Achievements and Role Overview:• Prepared and presented comprehensive credit risk approval memoranda to senior leadership.• Implemented a communication strategy that enhanced collaboration, boosting team productivity.• Established a financial monitoring program with monthly, quarterly, and annual reviews.• Finalized waivers and amendments for ISO agreements, ensuring continued compliance.• Reduced potential ISO portfolio defaults by 12% through proactive monitoring within two months.• Spearheaded regulatory compliance efforts, passing multiple audits within a year.

🌟Key Achievements and Role Overview:• Constantly educated over 80+ employees on market best practices to ensure compliance.• Analyzed leaders' performance and work activities to identify areas for improvement.• Proactively addressed leaders' concerns and issues promptly across various departments.

Fort Lauderdale, Florida, United States

⭐Key Achievements and Role Overview:• Organized and managed virtual teams, increasing team efficiency.• Mitigated risk exposure for high-value payment processing clients.• Coordinated interview processes to identify retention issues, leading to client retention strategies.• Guided teams to create extraordinary experiences for clients.• Facilitated open discussion, improving team cohesion within the first year through risk management.• Coordinated cross-departmental projects that optimized resource allocation and saved $$$ in losses.• Contributed expert-level knowledge of organizational changes to enable proactive client solutions.

🏛️Surge Staffing, a dynamic workforce solutions provider, has established a significant footprint, engaging with over 500 clients across diverse industries. With a commitment to excellence, Surge Staffing has successfully placed personnel in 25,000+ positions.⭐Key Achievement: • Coordinated the placement of personnel in 400+ positions, further solidifying Surge Staffing's impact.• Reduced potential ISO portfolio defaults through proactive monitoring.• Collaborated with risk management and legal teams to implement compliance, reducing risks.• Played a pivotal role in cross-selling additional services, generating $5M+ in revenue.• Built relationships between key decision-makers, utilizing innovation to overcome complex barriers.• Achieved an 85% improvement in client satisfaction scores through strategic relationship management.• Directed key departments to perform according to daily, weekly, and monthly milestones.

Fort Lauderdale, Florida, United States

⭐Key Achievements:• Trained, tracked, and reported on 5 key success metrics for overall business objectives.• Managed over 300+ senior-level accounts, often involving complex, strategic analytical solutions.• Focused on ensuring high-value client satisfaction and identifying opportunities for upselling.• Exceeded goals/targets by adjusting variables, increasing output & decrease in time of completion.• Increased product growth and adoption, resulting in the increased of revenue, satisfaction in business.