Jenniffer Joy J Email and Phone Number

An IT professional with an experience of 5 plus years Technical operations support and one plus years of experience as Full stack developer.Responsibilities as technical operations support: Handling Service now tickets, deployments , server maintenance, patching, DR drill.Please find the below technologies which i have worked,Platforms: Windows 7/8/8.1/10,Unix,Linux.Languages: C#, ASP .NET, Core Java, Marco coding in excel.Development Tools: Microsoft Visual Studio 2010Web Technologies: HTML , CSS.Database: Oracle, MySQL, SQL, Documentum.Agile/Scrum Methodology.Tools: SOAP, Postman, Splunk, Monit.Having Basic Knowledge on Azure fundamentals, AWS,Blockchain, AI.Achievements:Certified in Microsoft Azure-900.AWS migration activity migrated our entire application/Content/Index servers into AWS.Migrating VM’s to Ec2 servers.Achieved good score in CSAT(Customer Satisfaction) survey multiple times and was recognized.Achieved highest score of ticket resolving every monthWas a part of successive completion of DR Drill .Created Splunk Dashboards and alerts for the entire application.