Jenni Martinez Email & Phone Number

New York, New York, United States

Queens, New York, United States

Promoted to Center Manager: • Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following Hair Club policies and procedures• Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate team• Achieve volume, revenue, and profitability goals• Appropriately staff and manage center talent and hold entire team accountable• Implement and execute of all company strategies, programs, and communications• Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)• Advance the Center’s operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures• Generate local marketing, lead generation, and staff pipeline

New York, United States

• Primary contact at the center for existing clients explaining in greater detail maintenance and additional services offered after the initial program• Increase monthly client count and recurring revenue by meeting and exceeding conversion (EXT, Xtrand, Xtrand Plus) and PMC budgets• Contribute to NB1 budget through surgery revenue• Manage client accounts to ensure UCE• Won company monthly War board contests on multiple occasions also won Hair Contest as a new business consultant

Virginia, United States

• Primary contact at the center for new clients explaining in greater detail the Hair Club process, and generating enthusiasm for purchasing one of Hair Club’s services• Close the original transaction with the prospective member, finalizing the cost and deposit on the initial program• Ability to overcome sales objections• Ability to meet closing targets set by Hair Club • Ensure that client received superior service and respond timely and effectively to customer issues