Jenni Masters Email & Phone Number

Warracknabeal, Victoria, Australia

Wellington, Wellington Region, New Zealand

Develop the Hospital Network Programme.Recruitment of programme team

Christchurch, Canterbury, New Zealand

Contracted to provide subject matter expertise for national bowel screening programme endoscopy services audits.

Christchurch, Canterbury, New Zealand

Fixed term employment as change agent for the organisation. Provides strategic leadership and building of key relationships. Steps in to cover CE as required. Current workplan includes• Partnership development with Nga Tahu, CDHB, social care agencies, PHOs and other stakeholders• Annual planning including objectives and key results development• Gap analysis to support strategic planningo Qualitative review – gaps in services and referral processo Quantitative review – defining who we are not providing services for• Development of reporting framework o At board, management, and service levelo aligned to national goals, organisation goals, objectives from annual planningo use of the current IT systems for improved accuracy and relevance of data• Alongside the HR consultanto Health and Safety and Risk policy development• Review and implementation of changes to key policies, systems and roles • Supporting the equity champions to develop plans and reporting against equity charter goals.

Akaroa, New Zealand

Akaroa Health Limited is the operational company of Akaroa Community Health Trust. Reported directly to the Chair of the Board, providing professional and strategic advice, implemented the strategic plan & represented the organisation at community, regional and national levels. Successfully established the organisation including integration of General Practice, Acute services, Community services, Community Hospital, Palliative & Aged Residential Care into a single entity. Transitioned the services into a newly built integrated health facility and an integrated organisation. Achievements:Establishment of Akaroa Health Ltd: o Developed board level policy, structures, risk management ensuring flow of information between governance & operational levels. o Developed & implemented new model of integrated care o Developed & implemented new staffing modelo Overcame significant culture issues within existing services & staffo Developed the business modelo Developed & led clinical governance o Developed robust relationships with regional organisations, national fundersSuccessful transition to an integrated organisation: o Lead the transition from current methods of service delivery to the new model of care o Fundraised and grants to fit out new facility o Moved 3 sites into one facility while BAU continued.Achieved financial sustainability:o Developed first integrated budget o Drove efficiencies and actively sort new opportunities for revenueDeveloped strong influencing relationships with stakeholders, Social Care Agencies, Schools, PHO, DHB, Christchurch City Council, community and iwi. Successful negotiation of 2 affordable bespoke Collective Agreement with NZNOLed the successful development and implementation of COVID-19 response for Akaroa and BaysSuccessful in negotiating a targeted rate levy with ratepayer support and Christchurch City Council.Raised the profile of AHL Model of Care across rural health networks and Ministry of Health.

Wellington New Zealand

Programme management for Hospital Services and Long Term Conditions population groups and service areasLeading the system development programme, with a focus on ‘transformational’ and innovative service changeManaging contracts, including procurement processes and ongoing monitoring of performanceWorking collaboratively across the sub region and region.Developing ,advising and supporting service change across the sub region or region where relevant and particularly across the sub region for teams that have a 3DHB focusLeading and supporting local DHB service improvement and innovation including the development of agreed pathways of care

Wellington

The services include Under 65 Disability Needs Assessment and Service Coordination service Diabetes and Endocrine services Kenepuru Primary Care Accident and Medical Clinic Community Health Services – across 3 DHB sites Kenepuru Community Hospital inpatient wards – 74 bedso Health of the older person, rehabilitation and surgical wards Multi-disciplinary Older Persons, Rehab and Allied Health (ORA) Community teams – across 3 CCDHB sites Discipline specific Allied Health teams providing inpatient treatment across the DHBResponsibilities:Manage a budget of $80,000,000 and approx. 570 FTE including doctors, nurses, allied health, administration, service coordinatorsDevelopment of KKC services plans in the District Annual Plans (DAPs)Support and guide services to translate DAPs to operational plans that improve the capability and increase capacity to deliver servicesBalance day-to-day operational challenges while keeping sight of CCDHB objectivesProvides leadership, guidance and support to staff in KKC services developing competent service leaders and managers who are efficient and effectiveLead vision for integrated Primary, Secondary and Community care with servicesEnsure Clinical Governance within KKC services working collaboratively with Clinical Leaders and Service LeadersOversight of the Kenepuru Community Hospital, and Kapiti Health CentreWork collaboratively with the wider community, Primary Care, ARC, HCSS

Strategic planning and structuring of the NEQIPLead the translation and monitoring of NEQIP strategy into deliverables at DHB levelStakeholder engagement, relationship building and managementProvide national leadership to CNM and Service LeadersFacilitate a change in culture to CQI as business as usual in all endoscopy unitsLead the national roll out of the web-based CQI framework (NZGRS) - collating and analysing national resultsStrengthen the role of clinical leadership and the role of local clinical governanceDevelop a national clinical governance group for endoscopy.Provide tailored advice to DHBs to support improvement of the day to day running of endoscopy services

Development of the National Qualtiy Improvement Programme for Endoscopy services through out NZ including the development trial of the NZGRS (QI Framework)Development of an endosocpy nursing career pathway for NZ, including a Knowledge, Skills, Competence Framework.Development of endoscopy workforce (non- medical) in NZ including EN, HCA and Sterilisation TechniciansSupport continuous quality improvement through out endoscopy services in NZ

Wellington New Zealand

Wellington New Zealand

Wellington New Zealand

Wellington And Hutt Valley New Zealand

Wellingto New Zealand

Sydney, Australia