Jenni Williams, M.Ed. Email & Phone Number

Amarillo, Tx, Us

Amarillo, Tx, Us

Manage multi-channel outreach to prospects to support lead generation and raise awareness of organizational missionCreate high-impact content for outgoing communication to support and engage targeted audience Attend conferences and virtual events to drive engagement Contribute to quarterly pipeline development by booking meetings and supporting sales team in opportunity development

Amarillo, Texas

Orchestrated the creation and execution of a robust admissions process targeted at attracting right-fit students to a selective health program. Planned on-campus candidate experiences during pharmacy interviews and first-year orientation. Developed data reporting tools that provide key stakeholders with current and predictive information about admissions. Cultivated an environment of shared ideas among multi-campus admissions staff to ensure delivery of consistent communication and service to all candidates. Select contributions:• Developed and implemented new CRM to support customer support• Built proactive communication plan and drip marketing messages to continually engage candidates• Transformed interview process from a paper-based format to an interactive electronicformat

Abilene, Texas Area

Planned and executed enrollment strategy for all undergraduate business and technology programs. Created marketing material and web content to support recruiting strategy. Programmed all campus visit events, including format of visit, faculty and staff involvement, and key messaging. Collected and analyzed enrollment data to support data-driven decisions about recruiting and retention initiatives.

Abilene, Texas Area

Advised prospective and current students. Recruited students to program highlighting program strengths, outcomes and scholarship opportunities. Cultivated the relationship between prospective families and our faculty. Supported faculty and department initiatives. Arranged employer recruiting visits, guest speakers, visiting committee members, and other special events. Coordinated scholarship awarding, acting as a liaison between financial services and the department. Reviewed application material of MBA applicants, assessed fit, provided admission rationale, and communicated with graduate advisors about admissions decisions.

Supported the institutional commitment to student success by facilitating student support services, launching enhanced student communication, and providing connections to co-curricular resources. Partnered with various campus partners to assist in a student-focused model for the Campus Center. Planning and executed the launch of the Campus Concierge service to all faculty, staff, students and alumni in order to enhance their campus experience. Supervised full-time and part-time staff, ensuring that the office was fully operational during business hours. Managed the Campus Center, providing facility support and coordinating maintenance needs.

Abilene, Texas Area

Planned and executed large-scale events with the goal of recruiting students to the University. Oversaw event budget and decisions regarding event expenditures. Maintained excellent working relationship with a variety of vendors including venue, catering, and event staff at on-campus and off-campus events. Trained and mentored tour guides related to both campus visits and recruiting events.

Abilene, Texas Area

Supervised the admissions call center which acted as the front line for all undergraduate and graduate admissions. Supported customer needs by responding to incoming calls, emails, online inquiries, and chat. Supervised and trained call center staff cultivating an environment of customer service excellence and advocacy. Assisted prospective students and parents with the admissions and financial aid processes. Maintained open lines of communication with offices and partners across campus in order to effectively communicate information to prospective students and their families.

Abilene, Texas Area

Coordinated with prospective students and their families regarding their upcoming campus visit. Communicated with faculty, staff and other key persons to insure that each campus visit is uniquely tailored to the individual student and exceeds their expectations. Arranged each activity to ensure that the visit itinerary flows in a timely and effective manor. Planned and promoted special recruiting events and other University activities. Worked as a team member in Admissions to generate enrollment for the University.

Master'S Degree, Higher Education/Higher Education Administration

Enrollment Management Graduate Certificate

Bachelors, Public Relations And Advertising