Jennifer Johansen Email & Phone Number

Philadelphia, Pennsylvania, United States

Tucson, Arizona

Create competitive advantage to HR and the business by driving efficiency and strategy through People Analytics.Enable data consumption and critical thought while facilitating core operational fundamentals.Deliver data, tools, and services across infrastructure, governance, reporting, and analytics.Manage a suite of regular reports and ad hoc analysis to support strategic HR initiatives in the Technology, Product, and Experience space.Operate with a “work smart” mentality to execute efficiency improvements in how People Analytics work is done. Partner with National teams to conduct ROI analysis to gauge effectiveness of operational changes, and provide analytics support for initiatives out of the Centers of Excellence.Mentor junior members of the People Analytics team to elevate HR analytics in order to meet a growing need for actionable data.

Tempe, Az

Anticipate client analytic needs by proactively conceptualizing and championing high-value Business Intelligence solutionsProduce executive and operational dashboards allowing for different views of data and tracking progress against SLA goals/KPIs on a weekly, monthly, and quarterly basis, as well as ad hoc reporting requestsIdentify areas for process improvement, and implement changes to drive efficiency/qualityDocument, and manage client report catalogs to ensure consistency, reliability, and business continuityParticipate in implementation of new programs and expansions to assist with driving revenue growthCreate self-serve tools empowering business users to become more self-reliant, increasing Business Analytics department bandwidthPerform analyses of the program data (including recommendations for current and potential program concerns, benchmarking against other data sets, sophisticated cost savings analyses, etc.)

Chandler, Arizona

Provided reporting support and analysis of sales performance data for the Indirect Agent and National Account Channels for the Southwest Region.Worked directly with Regional Presidents, Directors and Associate Directors to identify key regional opportunities, provide analysis of results, and develop methods to assist with driving Key Performance Metrics.Produced executive presentations for quarterly State of the Business reviews with in depth analysis of respective channels and agent partners.Developed a suite of daily, weekly, and monthly reports to analyze channel performance, resulting in enhanced performance and plan to track goals and real-time performance, which drove best in class results.