Jennifer Jonay

Jennifer Jonay Email and Phone Number

Skills at the intersection of team and customer relationships, service, technology, training and marketing. @ Holden Christian Academy
massachusetts, united states
Jennifer Jonay's Location
Worcester, Massachusetts, United States, United States
Jennifer Jonay's Contact Details
About Jennifer Jonay

Consummate professional with diverse experience in client services, marketing and training spanning twenty years. With expertise in approaches to excellent customer service, she specializes in explaining technically challenging processes in an easy to understand, user friendly way. Jennifer’s skills encompass managing fast paced environments, and seeing and meeting expressed and unexpressed needs in service.

Jennifer Jonay's Current Company Details
Holden Christian Academy

Holden Christian Academy

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Skills at the intersection of team and customer relationships, service, technology, training and marketing.
massachusetts, united states
Website:
hcanet.org
Employees:
17
Jennifer Jonay Work Experience Details
  • Holden Christian Academy
    Outreach Coordinator
    Holden Christian Academy Aug 2019 - Present
    Holden, Ma
    OUTREACH COORDINATOR RESPONSIBLE FOR CREATING AND MAINTAINING KEY COMMUNITY RELATIONSHIPS WITH THE GOAL OF CUSTOMER ACQUISITION AND PUBLIC RELATIONS. DEVELOP AND IMPLEMENT MARKETING STRATEGY INCLUDING THE CREATION OF PRINT AND DIGITAL MEDIA MATERIALS.* Manage marketing budget and propose and implement marketing strategy including print, radio and web media* Continue production of bi-monthly newsletter, “Pathways” and the performance Dance Team.* Event planning and promotion for all Open House events and School Tours* Customer acquisition through creating and maintaining key community relationships in the Worcester County area, and volunteering on behalf of the school at community events.* Hosting information booths at area locations within the community and during city and town public events.* Create print and marketing collateral such as brochures, bookmarks, flyers, car magnets, and other marketing give-aways.
  • Holden Christian Academy
    Admissions And Office Manager
    Holden Christian Academy Aug 2016 - Aug 2019
    Holden, Ma
    Admissions and Office manager responsible for being the front-line voice and face for HCA. Liaison for parents, staff, students and community. Manager of admissions process, developing relationships with parents and students to become successful members of HCA. Office manager responsible for scheduling meetings and appointments, making office supplies arrangements, greeting visitors, aiding sick children, and providing general administrative support.* Manage Admissions process from inquiry, through tours, screenings and interviews, and to the final integration of the student into HCA. Develop relationships with new parents to help them successfully become members of the HCA community* Office manager ensuring high levels of organizational effectiveness, communication and safety. Responsible for the smooth running of the office, helping to improve business process and procedures and day-to-day operation.* Assist in the design and production of educational and promotional materials of HCA.* Produce bi-monthly newsletter, “Pathways”.* Staffing Coordinator, on-call to manage substitute teachers and or chapel speakers. * Assist in the Project Management of “HCA big days” and field trips.* Dance Team choreographer, teacher and performance manager, teaching a group of 20 children from grades Kindergarten through 5th grade in performance dance choreography and creating and coordinating performances for the team throughout the Worcester County community.
  • Adcare Educational Institute
    Training Coordinator
    Adcare Educational Institute Apr 2008 - May 2009
    Worcester, Massachusetts, United States
    Training Event Coordinator for an agency who serves the continuing education needs of individuals and organizations involved with public health issues. Responsible for integrating new software system into current processes. Manage event coordination of large and small scale training events
  • Ltcq, Inc.
    Client Services Manager / Software Trainer
    Ltcq, Inc. Oct 2002 - Apr 2008
    Lexington, Massachusetts, United States
    Client services manager and software trainer for a small company. Created client services process and all product educational material for this new company. Deliver all software and product training and advanced training to business partners. Manage client services to over 5,500 users. Quality Assurance and User Interface design for web based software.
  • Eroom Technology
    Quality Assurance Engineer
    Eroom Technology Apr 2000 - Oct 2001
    Cambridge, Massachusetts, United States
    Software QA Engineer, writing and executing test plans and test cases in a fast-paced development environment, performing several types of testing (functional, installation, acceptance, browser, compatibility, regression). Aid Customer Support in identifying and resolving client issues. Responsible for training contractors and new hires. Assist in managing the process of "Hot Fixes" and Point Releases.
  • New England Securities
    Team Leader - Comissions Department
    New England Securities 1996 - 1999
    Boston, Massachusetts, United States
    TEAM LEADER AND COMMISSIONS SPECIALIST. MAJOR FUNCTIONS INCLUDED SUPERVISING A DEPARTMENT OF THREE, MANAGING AND ENHANCING DAILY WORKFLOW, QUALITY ASSURANCE FOR THE PROPRIETARY COMMISSIONS PROGRAM, AND PROVIDING CUSTOMER SERVICE AND TIER THREE SUPPORT TO THOUSANDS OF REPRESENTATIVES, MANAGING PARTNERS AND INTERNAL VICE PRESIDENTS. BECAME SERIES 7 LICENCED, AND PRODUCED AND BALANCED COMPANY REPORTING. JENNIFER RECEIVED MANY AWARDS FOR HER PERFORMANCE AT NES, INCLUDING THE YMCA BLACK ACHIEVERS AWARD.

Jennifer Jonay Education Details

Frequently Asked Questions about Jennifer Jonay

What company does Jennifer Jonay work for?

Jennifer Jonay works for Holden Christian Academy

What is Jennifer Jonay's role at the current company?

Jennifer Jonay's current role is Skills at the intersection of team and customer relationships, service, technology, training and marketing..

What is Jennifer Jonay's email address?

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What is Jennifer Jonay's direct phone number?

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What schools did Jennifer Jonay attend?

Jennifer Jonay attended Howard University.

Who are Jennifer Jonay's colleagues?

Jennifer Jonay's colleagues are W. Gary Hayward, Maura Richardson, Susan Caron, Celia Mcgrail, Maggie Torres, Deb Lucier, Nikki Cleveland.

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