Jenn Bippes Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City, Utah, United States

▪ Manage receivables for my company’s highest value clients - representing roughly 24% of overall receivables totaling, at times, upwards of $32M in open AR per month ▪ Reviewing business credit profiles and financial statements to determine allotted spend and completing monthly audits of to confirm credit limits are sufficient to allow for active billings per the contract/s▪ Utilizing customer service skills and professional communication skills to resolve outstanding invoices and unpaid – past due balances▪ Problem solving and researching any discrepancies or inability to reconcile payables and correcting discrepancies

Salt Lake City Metropolitan Area

3M HIS has changed it's name to Solventum! Same role, new digs.▪ Manage receivables for my company’s highest value clients - representing roughly 24% of overall receivables totaling, at times, upwards of $32M in open AR per month ▪ Reviewing business credit profiles and financial statements to determine allotted spend and completing monthly audits of to confirm credit limits are sufficient to allow for active billings per the contract/s▪ Utilizing customer service skills and professional communication skills to resolve outstanding invoices and unpaid – past due balances▪ Problem solving and researching any discrepancies or inability to reconcile payables and correcting discrepancies

Riverton, Ut

▪ Ensure timely payment of all vendor invoices and expense vouchers - retain accurate records and control reports▪ Manage staff in day-to-day job duties and performance▪ Maintain accurate records of processes and procedures and update when needed ▪ Licensing, Registering, and tracking over 300 pieces of equipment ranging from generators to excavators▪ Initiated an efficient filing system to save over $3000/month in labor costs▪ Trained on and implemented an equipment tracking program designed to prevent loss/theft saving the company thousands of dollars in insurance and replacement costs of high dollar – specialized construction machinery ▪ Manage the schedule of 8 office employees ensuring consistent availability to customers and field employees▪ Troubleshoot system issues working with our operators to prevent system outages

Greater Salt Lake City Area

▪ Promoted to a newly created position, creating, implementing, and managing programs to improve customer experience offered to healthcare providers nationwide such as mentorship program, physician recognition program, and milestone program▪ Launched, managed, and measured a mentor program for new physician-clients staffed to represent CHG to enhance their experience by connecting new physicians with more tenured physicians – the affect of this program was a reduction in the number of cancelled assignments – the most common factor resulting in a loss of revenue▪ Maintain relationships with physician-clients to understand their experience and identify areas of opportunity and improvement to process▪ Reviewed (NPS) survey responses which measures willingness of clients to recommend products/services, compiled data and shared results with leadership – used this data to develop creative and efficient solutions to enhance client's experience, encouraging repeat business, and clients sharing their positive experience with their peers/potential clients for the businessLaunched, managed and measured mentor program for over 500 new physician-clients staffed to represent CHG in order to enhance their experience, connecting new physicians with a panel of 50 plus more tenured physicians; gathered feedback from both mentor and mentee; and measuring results through continued business, word-of-mouth referrals and positive physician feedback.Maintains relationships with physician-clients to understand their experience and identify areas of opportunity and improvement. Maintains contact during course of clients' contracts to troubleshoot and resolve issues as they arise.Reviews results of survey (NPS) that measures willingness of clients to recommend products/services, sharing results with the company’s CEO, president, sales leaders, along with all stakeholders to develop creative and efficient solutions to enhance client's experience and increase peer referrals.

Sandy, Utah

▪ Recruited physicians to fill staffing needs nationwide

Sandy, Utah

▪ Managed operations for the appraisal management team consisting of 26 employees, monitoring quality of team's work and productivity while maintaining morale and camaraderie

General Studies

Activities and Societies: Women’s Basketball Team and Sports Training

Education record

Activities and Societies: Women's Basketball TeamWomen's basketball

High School Diploma.

Activities and Societies: Women's Varsity Basketball and Volleyball TeamsMy high school career was spent mostly in the classroom.