Part of the Revenue Cloud Team

Served as a Solutions Architect on a Telco project, with emphasis in Industries CPQ and Communications Cloud

With focus in Nonprofit and HLS

Cloud Technologist in Sales Cloud and CPQ projects

In charge of the strategic direction and administration of division's Salesforce.com instance.Introduced and operationalized the first formal deal review process for the division, allowing for clear visibility and increased accountability on any pricing deviation.

Responsible for sales/promotions planning, reporting and supervision of the sales administration team.Responsible for the monitoring and enforcement of MAP Policy for Yuneec USA on branded ecommerce sites and online marketplaces.

Salesforce Admin for a 30-user org.Evaluated, recommended, and led the implementation of a new Configure, Price, Quote (CPQ) tool (Steelbrick), within SFDC within the first 6 months of employment.

Serve as the main point of contact and provide Sales Operations Support to 100+ Field Sales & National Account sales reps.Successfully developed training material and on-boarded 77 Territory Account Managers to begin using company’s CRM (Salesforce.com) in the span of one month, resulting in 100% Salesforce.com Utilization in the Security Hardware field sales division.Worked closely with the Information Systems team to bring key sales metrics into 40,000+ SFDC account pages and dashboards for the field sales reps and executives to utilize and leverage.Regularly work with stakeholders in Marketing, Finance, Pricing, and Sales to document and streamline existing processes, and drive process improvements based on industry’s best practices.

The division of Stanley Black & Decker, Inc - HHI (Hardware and Home Improvements) was acquired by Spectrum Brands on 12/17/12.

Serve as the main point of contact/admin in a 200-user Salesforce.com (SFDC) instanceProactively diagnose the analytical requirements of the sales organization as well as the business units; design and deliver solutions to meet their requirementsWork with IS, Finance and Channel Marketing on business process across departments and implement tools and processes to streamline productivityEngage in Ad-hoc project evaluations and recommendations

Designed and led the A/B Multivariant test on clients’ landing pages, and documented factors that directly help firms’ clients in driving more conversions and achieving the highest ROI.Regularly turned data into insights and provided recommendations to Senior Management on what the firm could do to improve operational efficiencies, increase the customer retention rate, and achieve a stable revenue growth.Created and maintained over 90% of the firms’ internal and client reporting processes.

Assume full accountability for team performance in delivery of timely settlements on par and distressed trades in primary and secondary loan markets.Ensure all settlement processes adhere to strict regulatory requirements and collaborate with attorneys, analysts, traders, and broker dealers to support absolute transparency.Conceptualize and implement ad-hoc projects and generate related reports for senior management review; resolve any concerns and inconsistencies as necessary.Comply with all audit requests and trade confirmations from January to April of each year.

Supported timely trade settlements between custodian banks and brokers by addressing daily inquiries for domestic and international settlements; located missing Foreign Exchange, maturity, or interest payments.Researched and resolved issues related to aged and escalated items, and provided comprehensive documentation that supported methodologies.Identified potential threats to organizations and executed risk minimization strategies to dramatically reduce exposure.Compiled accurate failed trade reports for PIMCO (client) and provided thorough follow-up.