Jenn Gregory Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Lanham, Maryland, Us

Manages UX team and process for B2B division, focused on building intuitive, engaging, and functional enterprise customer and learner experiences.• Drive design strategy and vision, including leading north star visioning and information architecture initiatives to frame customer problems and inform product roadmap• Partner with executive leaders to develop service blueprint and improve internal process during end to end customer journey• Expand team from 2 to 5 designers; mentor junior designers; develop efficient and collaborative design team operations

Lanham, Maryland, Us

Led end-to-end product design for B2B division of edtech company. • Established norms for UX culture and standards, continuously lobbying for exemplary user experience within the constraints of business operations• Spearheaded product discovery and insight synthesis including regular customer interviews, conducting a comprehensive competitive analysis, and facilitating an Object-Oriented UX ORCA design sprint• Created widely-adopted customer segmentation framework that contextualized user wants and needs against product functionality • Leveraged and contributed to design system

Dublin 2, Ie

Co-founded a UX practice group and led a UX team specialized in Salesforce technology. • Managed complex design projects for high-profile clients, including co-leading discovery workshops and strategy sessions with key stakeholders• Contributed to creating and defining UX service go-to-market strategy and delivery models• Created and facilitated multiple internal trainings on UX/UI best practices and design systems

Dublin 2, Ie

Worked with high-profile enterprise clients to design user-centered products including portals, dashboards, and other digital applications. • Created high / low fidelity designs and interactive prototypes leveraging design systems and brand style guides• Conducted research including usability testing, concept validation interviews, card sorting, and heuristic evaluations; synthesizes insights into actionable UX recommendations and improvements• Collaborated closely with engineering teams to align on scope, understand technical constraints and opportunities, and explore creative solutions• Championed accessibility best practices

Boston, Massachusetts, Us

Owned end-to-end UX process for bringing brands to life on the web at boutique design studio. • Worked directly with customers and key stakeholders including leading discovery interviews• Identified user and brand / business requirements, iteratively and collaboratively sketched solutions, and built rapid prototypes• Created sustainable and responsive components, design systems, and style guides• Defined and tested complex information architecture, content models, and dynamic taxonomies

New York, Ny, Us

Managed community programs and legislative advocacy initiatives at international civil rights non-profit.

New York, Ny, Us

Organized large-scale events and webinars for marketing business leaders and academics at non-profit member organization.

Salem, Massachusetts, Us

Coordinated education and volunteer programs at longest continuously operating art museum in the U.S.

Bachelor Of Arts (B.A.), Government, International Relations

Design