Jenn Murphy

Jenn Murphy Email and Phone Number

Program Manager @ FIS
Southport, NC, US
Jenn Murphy's Location
Southport, North Carolina, United States, United States
Jenn Murphy's Contact Details

Jenn Murphy personal email

n/a
About Jenn Murphy

Jenn Murphy is a Program Manager at FIS. She possess expertise in business intelligence, pmp, sdlc, business analysis, pmo and 45 more skills. Colleagues describe her as "I had the privilege of working with Jenn on this complex storage migration program for more than 10 months. Just name a few factors contributing to the program's complexity: 30+ full time, contractor, subcontractors directly worked for the program; MISSION CRITICAL applications for the bank were in the scope; broad scope of technology (Unix stretch cluster, Intel geo-cluster, OracleRac, SQL, Weblogic, SAN Replication/Snapshot/Clone); more than 200TB of data to be migrated from EMC to IBM; last but not least, the program had hard deadline while the organization had gone through reorg (yea, surprise...). Jenn's thought leadership was certainly one of the key contributing factors to the program overall success. I was constantly impressed by how she motivated the team and handled crisis. Team motivation: Jenn has very strategic and concise communication style to keep the team members including their first line manager(s) and even their second line manager(s) motivated. It is certainly an art to keep up the motivation among the practioners and their managers for >10 months and Jenn is the master of that art. Keeping cool through handling crisis: The program was not all about success. When issues arose ( I mean real issue :-)), Jenn has handled the situation very professionally by keeping LOB and technology operation senior management well informed while letting the technical core team resolve the issue."

Jenn Murphy's Current Company Details
FIS

Fis

View
Program Manager
Southport, NC, US
Website:
valuelink.co.uk
Employees:
3378
Jenn Murphy Work Experience Details
  • Fis
    Program Manager
    Fis
    Southport, Nc, Us
  • Fis
    Program Manager
    Fis Oct 2020 - Present
    Jacksonville, Florida, United States
    Leading the IT Process Redesign program, decreasing the end-to-end time for requests by improving the straight thru processing time (time to market) for Connectivity and Server requests, and improving efficiencies with Event and Incident Management and Change Management.
  • Td
    Program Governance
    Td Jul 2018 - May 2020
    Dc And Toronto
    PM & assisting with the Enterprise transformation and End User modernization of technology. (Windows 10, Azure Email migrations, mobility & client management) and TD Anywhere program (RAS, Citrix, VDI environment uplift). Coordinated of a key banking strategic business unit, in the modernization of the end points (desktops/laptops) from Windows 7 to Windows 10, combined with the fast-follow of the email and BYOD migration.
  • Cibc
    Sr Technology Program Director
    Cibc 2006 - Jul 2018
    Program Governance for Technology Infrastructure currency projects and programs within CIBC: everything bought or built, needs to have an upgrade roadmap or retirement date to reduce technology risk.
  • Cibc
    Director Business Effectiveness
    Cibc Mar 2016 - Jun 2018
    Toronto, Canada
    Working in the Technology Infrastructure Business Services area, Continuous Improvement team, my role is to help CIBC expand and leverage the Asset and Inventory repository, in order to make sound business decisions, specifically in the End User and Data Center Server software space. Working with the Service Now team, i will help integrate the currency repositories, advancing the Software Asset Management agenda, applying business logic to data sets to improve business planning, decision making and end user support response time.
  • Cibc
    Technology Program Director
    Cibc Jan 2013 - Jun 2018
    Toronto, On
    For the Currency, Capacity & Refresh team, I lead large technology initiatives aimed at developing a regular cadence for keeping technology "current" at a regular spend. After 3 years leading the Midrange Servers & Storage currency, I am now involved with developing the currency program for End User Services -- upgrading 50K desktops to Windows7, IE10, and new suite of products, then next-generation desktop (Win10, IE11, Office 365), & Infrastructure upgrades including SharePoint, Lync, Active Directory, Blackberry
  • Cibc
    Technology Program Manager
    Cibc Oct 1996 - Jun 2018
    Director within Global Systems Engineering department, leading a migration of servers from the EMC to IBM storage arrays.
  • Cibc
    Program Manager - Optimization
    Cibc Jul 2006 - Oct 2008
    Program Manager of a tecnology centralization and standardization program, rationalizing multiple datacenters, consolidating and refreshing over 3000 servers, leading 14 PM's over 11 LOB's.
  • Cibc
    Bi Team Lead
    Cibc May 2003 - Sep 2006
    Team lead for the Engineering Middleware Business Intelligence product sets - supporting the 13 staff delivering the Actuate, Cognos, Informatica and SAS enterprise shared services.
  • Merrill Lynch
    Exchange Architect
    Merrill Lynch Jan 2001 - May 2003
    MS Exchange Architect, supporting the ML Canada infrastructure, and leading the integration of the MLC email systems into CIBC
  • Midland Walwyn Capital Corp
    Technology Analyst
    Midland Walwyn Capital Corp Sep 1998 - Dec 2000
    Toronto, Canada
    Tech support of Email, DNS, SMTP relay, and various end user needs
  • Metro Toronto Police
    Tech Analyst
    Metro Toronto Police 1993 - 1997
  • Transamerica Life Insurance Company
    Co-Op
    Transamerica Life Insurance Company 1991 - 1992

Jenn Murphy Skills

Business Intelligence Pmp Sdlc Business Analysis Pmo Project Portfolio Management Itil It Strategy Unix Integration Enterprise Architecture Sql Requirements Analysis Strategy It Management Infrastructure Etl Management Solution Architecture Program Management Business Process Improvement Vendor Management Software Project Management Data Center Data Modeling Software Development Resource Management Data Migration It Service Management Requirements Gathering Leadership Servers San Storage Governance Sharepoint Visio Disaster Recovery Agile Methodologies Business Process System Deployment It Operations Data Warehousing Project Delivery Microsoft Exchange Soa Business Requirements Ms Project Systems Analysis Cloud Computing

Jenn Murphy Education Details

Frequently Asked Questions about Jenn Murphy

What company does Jenn Murphy work for?

Jenn Murphy works for Fis

What is Jenn Murphy's role at the current company?

Jenn Murphy's current role is Program Manager.

What is Jenn Murphy's email address?

Jenn Murphy's email address is je****@****cibc.ca

What schools did Jenn Murphy attend?

Jenn Murphy attended University Of Waterloo, Queen's University.

What skills is Jenn Murphy known for?

Jenn Murphy has skills like Business Intelligence, Pmp, Sdlc, Business Analysis, Pmo, Project Portfolio Management, Itil, It Strategy, Unix, Integration, Enterprise Architecture, Sql.

Who are Jenn Murphy's colleagues?

Jenn Murphy's colleagues are Pooja Durgade, Ivan Felipe Obregon Carreño, Mohammed Turab, Cherie Lou Buagas, Ritesh Attri, Archana Neela, Justin Wright.

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