Jenna Barnes Email and Phone Number

As a Creator Relations Manager, I focus on identifying and sourcing creators for brand campaigns, establishing strong relationships, and negotiating rates to ensure mutually beneficial partnerships. I collaborate with creators to brainstorm content ideas and help execute campaigns that align with brand goals. Additionally, I organize and maintain creator data to optimize campaign efficiency and performance. Beyond campaign management, I also create engaging social media content to elevate my company’s online presence and connect with audiences.

Social Media Management:*Create and curate engaging content across platforms (Instagram, Facebook, TikTok) to showcase salon/spa services, promotions, and client transformations.*Develop and schedule posts, stories, and videos to build brand awareness and drive traffic to our website.*Engage with followers, respond to comments and messages, and foster an active online community.*Monitor analytics and track performance to improve engagement and booking rates.Guest Services Management:*Greet clients warmly, manage front desk operations, and ensure a seamless check-in/check-out process.*Handle appointment scheduling, confirmations, and client inquiries, ensuring the schedule runs smoothly and efficiently.*Coordinate with staff to manage daily operations and maintain a calm, organized environment.*Process payments, update client records, and manage inventory as needed.*Create a welcoming atmosphere that reflects the salon’s relaxing and professional vibe.

*Contributed to restaurant revenue by providing exceptional customer service and suggestive selling techniques.*Fostered a work environment that increased team efficiency by 20%, ensuring high-quality food and beverage service for customers.*Implemented strict inventory control initiatives and reduced overall waste.*Exemplified the best customer service to all guests, contributing to a large repeat customer base while increasing in-house advertising.

*Oversaw 50+ patients’ conditions and informed the nurse of any changes or emergencies.*Delivered high-quality care to 50+ patients, assisting them in daily activities and maintaining a homelike environment for residents.*Created daily recreational activities for residents that involved the promotion of independence and rehabilitation.*Ensured the accurate, timely flow of information by maintaining thorough patient records and updating the healthcare team on patients’ status.