Jenn Nachman Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Richmond, Virginia, United States

Software Implementation: Lead implementation of new customers onto Fulcrum's cloud-based software application, MCIM (Mission Critical Information Management), including gathering customer technical and functional requirements, coordination with product and development teams, implementation project management, delivery and facilitation of software training sessions for end users, and adoption tracking. B2B Customer Account Management: Account management supporting Enterprise clients worldwide, including a Fortune 100 Bank and Facilities Management partners. Responsible for growing customer partnerships, performing business analysis, investigating and resolving problems and inquiries for clients, creating custom reporting and data analysis, and coordinating customer software requests.Salesforce Administration: Delivery of process and reporting requirements in MCIM using Force.com technologies, including creation of complex workflows, formulas and fields, Objects, and custom reports and dashboards.Close coordination with development teams in requirements gathering, data cleansing and transformation, Agile Development huddles, management of product development and customer development requests, and tracking of tasks/outcomes/testing in JIRA.

Critical leadership role, overseeing day-to-day operations of air mobility and cargo handling. Responsible for managing the squadron's mission to transport personnel, equipment, and supplies via airlift, ensuring efficient and safe loading, unloading, and movement of materials. Leading teams of Airmen, coordinating with aircrews, and ensuring compliance with safety and regulatory standards. Manages plans and executes strategic air mobility missions, supporting global deployments, humanitarian efforts, and joint military operations.

• Contracting Officer Representative• Taught efficient inventory and distribution center management operations for a center that contained 10M items valued at $254M, introduced measures that increased throughput by 50%.• Supervised $1.5B site with 3K storage containers and 26.4M items, managed contract and oversaw 39-person project team that inventoried, dispersed and increased nationwide asset visibility by 55%.

Richmond, Virginia

• Gained insight into full scope of logistics program management through leadership training in contracting, strategic acquisitions, sustainment, planning, customer operations and administration. • Interfaced with suppliers and vendors; supplier relationship manager; supported 60 different contracts valued at $200M and built relationships that improved on-time delivery rates by 15%.

Ramstein, Germany

• Drove 30-person continuous process improvement event, used Lean Six Sigma principles to decrease manpower usage by 40% and save up to $182K in annual costs. • Led 10-person project teams, oversaw needs assessment, developed project scope, schedule and budget and supported all supplies, assets and equipment that were critical to the success of President Obama’s G-7 Summit visit.• Choreographed crisis response enabling the security of the African US Embassies and 25 diplomats.

Ramstein, Germany

Ramstien, Germany

Master Of Business Administration - Mba

Bachelor'S Degree, Accounting

Master'S Degree, Health/Health Care Administration/Management