Jennifer Norman-Lawler Email & Phone Number

St. Louis, Mo, Us

Brentwood, Mo

Greater St. Louis Area

SOTO Property Solutions helps those who currently own rental property or are thinking of investing in real estate. We serve owners and tenants from St Louis to Sikeston and everywhere in between!

o All tasks performed as a Leasing Specialist are performed in tandem with Assistant Property Manager dutieso Send notices to residents regarding city and local events, garage closings, and upcoming inspectionso Partake in market surveys and tour other properties to network and help PP stay competitive with rates and amenitieso Issue fines to lease violators. Apply fines to resident ledgers in One Site software and follow up with resident until all monies due are collected.o Trained incoming Leasing Specialist and created training binder for any future hireso Assign tasks to staff members to establish smooth operation of the day to day performance of the propertyo Collaborate with Maintenance to ensure readiness and availability of vacant apartments and upcoming move in’s o Process rent roll for residential tenants as well as commercial and retail tenantso Collaborate with accounting department to mediate parking agreements and resident ledgerso Process applications and payments for monthly parkers in the garage as well as granting, monitoring and denying access as needed while keeping precise record of all new parkers including monthly and residential in the garageo Handle escalated tenant issues to find a mutually beneficial solutiono Make pricing decisions for apartment styles and floorplans in accordance to availability and demand. Approve all pricing changes with Property manager before making effectiveo Collaborate with team members to create "leasing specials" to bring in traffic and drive applicants motivation o Work with commercial tenant representatives on building inquiries, issues and parking/building accesso Place orders for office supplies and staff attireo Handle after hours’ issues and/or assist the 24 hour doormen as needed

Greater St. Louis Area

o Greet and tour incoming prospects. Professionally present features and benefits of the property and answer all questions in accordance to Fair Housing regulationso Talk and listen to potential residents to gauge needs and preferences while touring them through appropriate apartmentso Follow up with leads via e-mail and phoneo Assist prospects throughout application procedures. Process all applications through background and credit check using Safe Rento Enter all prospects, applicants and new leases in property management software, One Site.o Prepare and send new residents’ Welcome Letters, Reservation Agreements and coordinate move in’s with incoming tenant as well as Park Pacific Maintenance staffo Prepare Lease Agreements and Addenda including appropriate concessions and/or referral bonuses, when applicableo Schedule move in elevator reservations and Lease Signing Appointmentso Conduct Lease signings with incoming resident to ensure full understanding of property’s rules, regulations and policieso Enter all new residents in Building Link and rent payment website. Inform new resident on how to use these sites as well as setting them up with unique user name and passwords.o Generate renewal offers at least three months in advance for all expiring leases.o Process renewals in One Site entering all increased rates and concession changeso Contribute ideas for marketing the property and improving resident satisfactiono Assist in planning resident events and send e-mails to all residents to make them aware of upcoming eventso Activate access cards for appropriate building floors and parking garage accesso Maintain strong relationships with current residents to increase renewal rateso Responsible for staying up to date on all Federal Fair Housing regulations o Assist with housekeeping and model apartment presentation, as neededo Coordinate clubhouse and guest suite bookings for residential and commercial tenants

Great St. Louis Area

• Account Management: o Collaborate with Client Managers to understand the hiring needs of various clients both in St. Louis and nationally.o Screen and submit qualified candidates in various VMS systems including FieldGlass, iCims and Taleo.o Write marketing pieces and highlight technical skills for submittal to Hiring Managers.o Prepare candidates for interviews by providing all information and knowledge on client, Hiring Manager and position. o Act as a liaison between client and candidate for interview feedback as well as negotiating offers and hiring details.o Maintain relationships with consultants by checking in via phone and e-mail, taking them to lunch and discussing their performance with client and managers.• Recruiting:o Search for prospects with the most sought after IT skill sets by utilizing job boards (CareerBuilder, Dice, Monster), social media and networking (LinkedIn, Facebook, networking events) and mining in TPI’s existing database (CMS).o Establish and maintain long term relationships with candidates by learning what is important to them in the job search and keeping in contact regularly. o Work with candidates to improve their resumes and interview skills. o Perform reference checks and administer technical evaluations. • Additional Responsibilities:o Attend various networking and employment events around St. Louis to spread the TPI name and build new business relationships.o Proactively partake in the re-branding/brand identity of Technology Partners, Inc.

Mt.Vernon, Il

• Interviewed potential employees for job placement. • Phoned and met with prospective clients for contract agreements and employee details. • Calculated, entered and distributed payroll to employees each week. • Met daily, weekly and quarterly sales goals. • Worked independently with Aimco national account from the Westaff office.

Benton, Il

• Processed deposits, withdrawls and money transfers. • Handled sensitive information under strict bank policies. • Exceeded goals for opening new accounts and credit cards. • Chosen as representative of Southern Illinois region for credit card sales in 2005. • Maintained excellent customer service and got to know many account holders by name to better customer connection.• Top sales teller for seven out of eight quarters

Bachelor Of Science, Speech Communications

Associates Degree, Theater Performance