Operations Manager
Current• Reports to Vice President of Distribution and Logistics Manager (for Logistics duties)• Manages Compounding/Distribution Logistics Manager, Logistics Coordinator, Financial Coordinator, Financial Specialist, Sales Assistant, and Front Desk Coordinator• Create salesrun (monthly)• Train new roles and new employees• Manage new hire process (interview communications, first review of incoming resumes, and manage job postings)• Assist in implementing and maintaining ISO• Manage ISO revision codes• Manage ISO document approval• Complete ISO customer complaint log, corrective actions, continuous improvement log• Set ISO goals and implement• Analyze goals and data (monthly/quarterly)• Warehouse billing (bimonthly, storage, tolling, and testing)• Order business cards• Correct problem freight bills• Manage freight sheets and folders for all new Trading truckloads, clean truckloads (confirm ready & ship), and bulk truck shipments• Ship all truckloads and bulk truckloads (freight lists, schedule shipments, shipping documents)• Manage WIN Transportation Management System• Invoice logs for all truckload shipments and bulk trucks shipped