Jennifer Phongphilack Email & Phone Number

Toronto, Ontario, Canada

• Provided and supported investment-related solutions along with effective resolution strategies to Financial Advisors and Investors across Canada
• Developed and maintained on-going relationships, looking for opportunities to improve client satisfactions in having the ultimate service experience
• Executed and delivered client’s requests, ensure timely delivery is in accordance with client’s expectations
• Managed and updated data into CRM module along with other applications such as SAS and Salesforce.

Toronto, Canada Area

• A media sales training and outsourcing company that is paid only on delivering new business to clients.
• Lead the development and creation of website through final launch
• Co-ordinate and collaborate with team of web developers and web designers on materials, contents and graphic imaging
• Assist in launching and lead delivery of marketing programs on time and within budget
• Manage and source Marketing materials in preparation of program launch and delivery
• Collaborate with IT team in developing and creating digital template for media partners

Burlington, ON

• Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan.
• Managed preparation and presentation of selected items for catering events.
• Directed the operation and organization of kitchens and food related activities, including the presentation and serving of food.
• Generated sales forecasts and schedules to reflect desired productivity targets.
• Oversee staff schedules, accounts payable, accounts receivable and payroll.
• Communicated well and used strong interpersonal skills to establish positive relationships with customers and employees.

Brampton, ON

• Acquired new distribution partners, resulted in additional $150,000 in new contracts
• Planned and identified strategic brand-building events to expand product portfolio and market information to gain competitive advantage
• Contacted new and existing customers on added value products to introduce creative marketing material and creative advertising concepts
• Identified and leveraged lead generation tools to increase profit and product presence in the marketplace
• Maintained up-to-date knowledge of industry, target accounts and competitive landscape
• Organized and prepare sales materials for events in optimizing product awareness and visibility

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

Activities and Societies: Co-Ed Volleyball League; Table Tennis

Diploma, Accounting And Finance