Jenn Rafael Email & Phone Number

Alexandria, Virginia, United States

Spearheading conversion of chapter websites to WordPress and migration of officer communications to a new email platform while maintaining and updating legacy systems and databases; manages relationship with external web development team; implements and shares enhanced metrics for public- and member-facing websites.Oversees curation and distribution of daily and weekly email newsletters to association members, with increased open rates and opt-in list growth in 2021.Serves as editorial director and production manager for the association’s print magazine, mailed 10 times per year to 145,000 members.Highlights:• Created in-house digital lead-generation process in collaboration with membership staff, resulting in increased acquisition and significant cost savings over contracted services.• Managed communications campaign for association’s centennial, including spearheading commemorative video creation, developing print and digital assets throughout the year and producing videos of speakers for a virtual gala. • Increased trade press media mentions by 10 percent through enhanced outreach.

Tysons, Va

* Direct developer activities, planning strategy, delegating tasks, allocating resources, controlling costs, and ensuring all tasks are completed within deadline and on budget. * Provide real-time tracking of project deliverables, mitigating issues through regular analysis of project activities to develop solutions to identified problems, supporting project and team success. * Generate comprehensive training materials to drive consensus and improve information-sharing, also delivering meaningful onboarding, training, and technical first-tier support to newsroom users. * Utilize combined expertise in tech and ability to translate complex concepts into simplified language to ensure users feel confident utilizing tools needed for the job.

Springfield, Va.

* Led development activities for the production of weekly newspaper and magazine, including managing content development, supporting design, and overseeing all facets of special projects. * Owned full recruitment and hiring lifecycles to select top talent and develop high-performance teams, leading initial recruitment, interviewing, onboarding, and management of design teams.* Closely managed budgets for digital and print projects, spearheading team meetings, developing innovative processes to streamline daily workflow, and troubleshooting urgent technical issues. * Leveraged excellent interpersonal, communication, and relationship-building skills to facilitate development of engaging and informative content, successfully collaborating with multiple team members and leaders including editors, writers, and photographers.

Springfield, Va.

* Delegated and managed multiple concurrent workflows and story assignments to diverse team members according to individual strengths.* Generated engaging photo, video, and graphics for print and online audiences. Selected contribution:* Provided one-on-one mentoring and coaching to reporters and deputy news editor, utilizing areas of difficulty as opportunities for learning and professional growth.

Springfield, Va.

▪ Copy desk training editor, July 2001 to May 2002Coached and critiqued copy editors; trained new staff members; developed long-term training program for copy editors; edited stories, wrote headlines, and designed pages; coordinated special sections.▪ Copy chief, Navy Times, September 2000 to July 2001Coordinated production of Navy Times each week; edited stories, wrote headlines and designed pages.▪ Copy editor, May to September 2000 Edited stories, wrote headlines and designed pages.

Binghamton, N.Y.

Presentation editor, November 1999 to May 2000; assistant news editor, April 1997 to November 1999Edited stories, wrote headlines and designed pages; coordinated special sections; oversaw night desk operations in news editor's absence; coached and critiqued copy editors; wrote design guide to introduce newsroom to new styles during a redesign.

▪ News editor, September 1995 to March 1997: Edited stories, wrote headlines, and designed pages; coordinated special sections; evaluated performance of copy editors.▪ Editorial page editor, January to September 1995: Wrote editorials, edited letters and chose opinion pieces and cartoons; edited stories, wrote headlines and designed pages.▪ Copy editor, September to December 1994: Edited stories, wrote headlines and designed pages.

Bridgewater, N.J.

Edited stories, wrote headlines, and designed pages

Syracuse, N.Y.

Ba, Political Science And Women'S Studies

Activities and Societies: Daily Orange, 1991-1994 (reporter, copy editor, copy chief, editorial page editor)

Washington Semester

Activities and Societies: Intern, Center for Responsive Politics (www.opensecrets.org/)