Jennifer Tucker Email & Phone Number

Wayne & Monroe Counties

• Manage Registered Apprenticeships through the Department of Labor, Community Colleges and employers.• Lead the Business Services Team to conduct employer outreach, fill job orders and promote services.• Responsible for Virtual Job Fair planning and execution, and coordination of regional event coverage.• Assist with development, coordination, and implementation of strategies to cultivate and increase work-based training opportunities, programs, in collaboration with employers to… Show more • Manage Registered Apprenticeships through the Department of Labor, Community Colleges and employers.• Lead the Business Services Team to conduct employer outreach, fill job orders and promote services.• Responsible for Virtual Job Fair planning and execution, and coordination of regional event coverage.• Assist with development, coordination, and implementation of strategies to cultivate and increase work-based training opportunities, programs, in collaboration with employers to create pipelines of skilled workers.• Conduct outreach in collaboration with a variety of external partners that includes business services staff, industry and workforce intermediaries, employers, local and state partners, the education sector, and chambers of commerce to facilitate new work-based training opportunities across all programs.• Build and maintain strong relationships with partners and business clients to expand and diversify participation in work-based training.• Maintain an understanding of ongoing state and federal policies relevant to assigned program portfolio.• Serve as a point of contact for providers and act as agency expert in assigned business services initiatives and programs, including Registered Apprenticeships.• Assist with updating performance data outcomes, employer interactions, and contact information in SEMCA Salesforce CRM by zone and by combined SEMCA region.• Responsible for program planning, reporting and implementation as required in both Wayne and Monroe Counties. Show less

Wayne & Monroe Counties

• Managed employer outreach through organized promotional events, external communications, and employer presentations.• Developed and maintained relationships with business and community representatives to establish brand in the region.• Led centralized communication and email marketing strategy for Connections, BRN program. • Trained Sales Team for Connections, BRN program.• Managed SEMCA public and community events in Southeast Michigan.• Spearheaded administrative… Show more • Managed employer outreach through organized promotional events, external communications, and employer presentations.• Developed and maintained relationships with business and community representatives to establish brand in the region.• Led centralized communication and email marketing strategy for Connections, BRN program. • Trained Sales Team for Connections, BRN program.• Managed SEMCA public and community events in Southeast Michigan.• Spearheaded administrative functions of the program under the direction of the Workforce Development Manager.• Delivered special projects, using data to establish reports supporting employee retention and other metrics.• Quarterly reporting for the State of Michigan.• Facilitated monthly BRN council meetings to analyze data with employers and Success Coaches.• Hired and trained multiple Success Coaches.• Assisted with establishing BRN marketing materials with Communications Director.• Developed additional incentives for employees and employers. Show less

Monroe & Wayne Counties, Michigan

• Developed and directed a nationally recognized suite of financial education programs for a $1.3B community bank with 25+ locations. • Recruited and trained 150+ internal participants; developed relationships with 50 community and educational partners at K-12 levels and beyond.• Served as Marketing point of contact for HR Business Partners.• Served as brand ambassador for Financial Education and Volunteerism programs throughout market area. Regularly presented program reach, scope… Show more • Developed and directed a nationally recognized suite of financial education programs for a $1.3B community bank with 25+ locations. • Recruited and trained 150+ internal participants; developed relationships with 50 community and educational partners at K-12 levels and beyond.• Served as Marketing point of contact for HR Business Partners.• Served as brand ambassador for Financial Education and Volunteerism programs throughout market area. Regularly presented program reach, scope and outcomes to Board of Directors. Grew partner opportunities for FDIC Community Reinvestment Credit. • Mentored and coached department/branch managers to advance teaching skills for adult mobile workshops. • Served as repeat guest lecturer in undergraduate marketing classes for MCCC, regular presenter for Michigan Bankers Association. • Collaborated in bank wide rebranding effort including editing and producing radio and video spots with production agencies.• Provided data analytics research for lifestyle and product cycles within advertising. Provided technology research integration on special projects and competitor pricing on digital banking solutions. • Created employee and client surveys to measure ROI, engagement and forecast future product and/or service, providing continuous process improvement.• Served as subject matter expert on tech/education/promotion/special projects with digital advertising agencies. Researched and wrote applications for individual, program and corporate awards at national, state and regional levels. • Managed social media content; authored original content and collaborated with internal teams to create blogs, posts and video. Wrote corporate press releases. • Directed promotional merchandising, responsible for sourcing, research, art direction, production, quality control, purchasing, inventory management, order fulfillment and budget management of $75K in branded merchandise annually. Designed branded logo wear, trade show sets, and giveaways. Show less

• Edited “The Insider” corporate newsletter including writing, researching, interviewing and publishing 375+ issues of bi-weekly digital communication, reaching 300+ employees and business partners.• Created calling officer promotional items including giveaways, unique trade show items and brochure collateral. • Managed and grew vendor relations with 30+ companies including, Nike, Titleist, Leeds, Lands End and Calloway. • Managed numerous corporate events for trade shows, client… Show more • Edited “The Insider” corporate newsletter including writing, researching, interviewing and publishing 375+ issues of bi-weekly digital communication, reaching 300+ employees and business partners.• Created calling officer promotional items including giveaways, unique trade show items and brochure collateral. • Managed and grew vendor relations with 30+ companies including, Nike, Titleist, Leeds, Lands End and Calloway. • Managed numerous corporate events for trade shows, client entertainment, and career fairs including booth designs and signage sourcing; key collaborator for website redesign project, media buys, and a variety of marketing deliverables. Show less

• Co-created and managed MBT merchandising and display areas in Headquarters and Regional offices. • Increased business and non-profit partners for education and volunteer programs in Wayne, Monroe and Lenawee counties.• Launched and directed MBTeach adult mobile workshop program with over 8,000+ participating adults to date and five core classes.• Created the Green Apple Awards to recognize 40+… Show more • Co-created and managed MBT merchandising and display areas in Headquarters and Regional offices. • Increased business and non-profit partners for education and volunteer programs in Wayne, Monroe and Lenawee counties.• Launched and directed MBTeach adult mobile workshop program with over 8,000+ participating adults to date and five core classes.• Created the Green Apple Awards to recognize 40+ businesses, schools, and individuals efforts within the suite of financial education programs. Show less

• Managed 20+ auto dealerships in the tri-county area to fulfill floor planning inventory and payoff of vehicles/equipment.• Managed land contracts for bank and assisted with servicing commercial, mortgage and personal loans as needed.

Monroe County, Michigan

• State of Michigan certified in 12 districts, over 50 locations (K-12). • Conducted classroom activities, developed lesson plans, directed extra-curricular activities and provided continuous school-wide support.

Dearborn, Michigan

• Produced Swatch Card catalog and line promotion throughout.• Managed Fabric Specification Transfer Plan.• Approved and interpreted Fabric Test lab results.• Assisted on technical design fittings and marketing sales projects as assigned.

Monroe, Michigan

• Supervised team of 20+ PT/Seasonal team members for optimal sales and merchandising goals.• Won Coca-Cola, Detroit Tigers Comerica Park suite opening day experience for team by increasing YTD sales 268.6%.• Graduate of Executive Management Training Program.• Set planograms, adapting special planning, store opening/closing procedures, and weekly sales ads.• Awarded as Great Team Hero of the Month multiple times during tenure.

Monroe, Michigan

• Exceeded sales and credit card activation goals in both Women's Apparel & Lingerie departments. • Assisted in the opening of the Home Store during this tenure. • Assisted department manager with monthly sales goals & planogram sets.• Managed scheduling for part time/seasonal employees.• Managed bi-annual inventory audits.

Bachelor Of Applied Science (B.A.Sc.), Apparel, Textiles, Design & Development, Marketing Minor

Activities and Societies: • Cum Laude, Dean's List • Eastern Michigan University Alumni Network Member • Coursework on-site at La-Z-Boy.

Master Of Business Administration - Mba

MBA courses in Organizational Leadership & Business Management

Workforce Development And Training

Adult continuing education courses in Public Speaking and Business Administration