Client Success Coach
May 2022 - Jul 2024
AeroLeads people directory · profile
Jenny Smith Email & Phone Number
Veterinary Customer Service, Learning & Development, and more
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 71%
Role
Veterinary Customer Service, Learning & Development, and more
Location
Dallas-Fort Worth Metroplex, United States, United States
Who is Jenny Smith? Overview
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Jenny Smith is listed as Veterinary Customer Service, Learning & Development, and more based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Jenny Smith.
Jenny Smith previously worked as Client Success Coach at Geniusvets and Revenue Operations Coordinator (Marketing, Operations, Training) at Veterinary Practice Partners. Jenny Smith holds Bfa from Texas Wesleyan University.
Profile bio
About Jenny Smith
I’m a former veterinary technician with a passion for customer service and client education, and I also excel at training others in those skills. I have a certificate in E-Learning Instructional Design and am experienced in virtual facilitation. I love seeking out and resolving communication gaps between and among diverse groups. This can mean helping a layperson understand complex technology, eliminating the pain points that lead to customer complaints, or simply helping people communicate more clearly.
10 roles
Jenny Smith work experience
A career timeline built from the work history available for this profile.
Revenue Operations Coordinator (Marketing, Operations, Training)
Designed dynamic training modules in PowerPoint and iSpring on topics of customer service, phone etiquette and communication skills. Facilitated live workshops for 60 hospitals using Zoom. Wrote educational reference materials and job aids. Published SCORM courses to LMS. Participated in practice manager onboarding and consulted on conflict.
Oct 2019 - May 2021
Pet Health Coach (Inside Sales)
Educated pet owners on the importance of preventive care in a remote call center. Extensive customer relationship management in Netsuite. Guided customers through refills and processed orders by phone, email and web store. Trained inside sales team to compose and use personalized email templates. Consistently met or exceeded KPIs.Systems: Netsuite, Contivio
Mar 2018 - Oct 2019
Licensed Veterinary Technician
- Took patient histories, provided client education, performed diagnostics and staging, administered chemotherapy. Maintained patient records in Cornerstone. Site coordinator for clinical studies. Mentor to technician.
- Oncology Technician (2 years)
- Float Technician (1 year)Systems: Cornerstone, Phaseal, Pyxis
Dec 2014 - Oct 2017
Veterinary Nursing Assistant & Customer Service
Successfully completed internal veterinary assistant training program at a 24-hour multi-specialty hospital. Maintained patient records in Impromed. Surgical discharge assistant. Evenings on the front desk greeting clients and processing payments.Systems: Impromed, Cubex
Apr 2013 - Nov 2014
Box Office Manager
Introduced CRM, online ticket sales, social media, and email marketing resulting in a new revenue stream. Managed online calendar of 300+ annual events. Supervised staff. Designed event flyers and playbills in Adobe InDesign. Created a mobile box office for off-campus venues. Implemented company-wide volunteer program and re-launched staff.
Jun 2006 - Oct 2011
Visitor Services Supervisor
Created and facilitated the first customer service training program for 50 cashiers and tour guides. Promoted membership program and special events. Complex scheduling, crowd management and cash handling.
Sep 2005 - May 2006
Customer Service Assistant, Lincoln Center Presents
Problem resolution for patrons across multiple venues, created the first volunteer training program for 40 information desk volunteers, and designed a Secret Shopper program for ticketing call center. Supervised interns. Systems: Raiser's Edge/Patron Edge
Feb 2004 - Sep 2005
Scheduler, Redevelopment Project
Intricate calendar management involving boards of directors, non-profit arts organizations, and architecture and design firms.
May 2003 - Feb 2004
Arts Administrator (Various Positions)
- Company Manager (one year, concurrent with Assistant to the Producers)
- Assistant to the Producers (two years)
- Customer Service Representative (four years)
- Assisted Group Sales and Season Ticket Managers, each for one yearSystems: Ticketmaster
Jan 1996 - May 2002
6 education records
Jenny Smith education
Associate Of Arts And Sciences (Aas)
Education record
Course: Interactive Marketing For The Arts
Seminar: Principles And Practices Of Volunteer Management
New York Association For Volunteer Administration
Diploma
L. D. Bell High School
FAQ
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What is Jenny Smith's role at their current company?
Jenny Smith is listed as Veterinary Customer Service, Learning & Development, and more.
Where is Jenny Smith based?
Jenny Smith is based in Dallas-Fort Worth Metroplex, United States, United States.
What companies has Jenny Smith worked for?
Jenny Smith has worked for Geniusvets, Veterinary Practice Partners, Veterinarian Recommended Solutions, Bluepearl Veterinary Partners, and Metropolitan Veterinary Associates & Emergency Services.
How can I contact Jenny Smith?
You can use AeroLeads to view verified contact signals for Jenny Smith, including work email, phone, and LinkedIn data when available.
What schools did Jenny Smith attend?
Jenny Smith holds Bfa from Texas Wesleyan University.
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