Jenn Walters, Mba Email & Phone Number

• IHT Program Manager of new St. Louis University Hospital project - St. Louis Business Journal's 2020 Project of the Year. Managed 11 PMs and Leads over 28 workstreams. Closed project under budget.• IHT Program Manager for multiple programs including Digital, Greater Midwest region, CVIS and Cybersecurity.• Manage teams that implement mission-critical healthcare applications. • Develop and coach team members by assigning tasks to strengthen skills. Mentor and guide team members into challenging roles. Support team members in achieving work/life balance through a reasonable workload and professional development. 0% turnover.• Build and maintain strong customer relationships within the enterprise, communicating with both IT and end user groups in decisions relevant to budget, application performance and service delivery standards. • Ensure that project objectives are attained on time and within budget. Manage project through intake/demand management through to customer sign-off and support hand-off. Design schedules, assess risks, recruit team members, monitor staff and sub-contractors, budget, and track overall progress. Manage testing through use, regression and integration cycles to gain customer acceptance. Excellent organization, communication, analytical thinking, creativity, leadership, and computer competencies. • Coordinate project work with teams across all IT and customer silos. Develop commitment, team accountability and sense of ownership of the project across all teams.• Determine operating and capital budgets.• Manage vendor contract negotiation process, develop beneficial vendor relationships.• Performance goal-setting for team, communication of results to IS and customer leadership• Communicate and perform using tools including but not limited to: Microsoft Word, Excel, Powerpoint, Visio, OneNote, Project, Clarity, Peoplesoft, OBIEE, Remedy, ServiceNow• Dedication to customer service, both internal and externa, and ITIL, PMO standards and HIPAA compliance.

Listed skills include Process Improvement, Hipaa, Ehr, Healthcare Information Technology, and 6 others.