Jenn West Email & Phone Number

Austin, Texas, United States

- Responsible for the scheduling, booking and coordination of both local and national events from conception to fruition - Full management of project budget with programs ranging from $1000-$1,000,000+ - Build and sustain healthy vendor partnerships to maximize positive experiences for all involved - Successful multi-tasking skills to juggle several programs simultaneously with events ranging from 10-2000+ attendees - Continuous communication with clients, vendors, staff and team for all aspects of the event - Manage platform to generate successful and smooth attendee registration experience - Generate and submit all necessary reports to client to keep everyone up to speed on event goals, registration status and budget - Create engaging site visits through strong vendor partnerships to align on event vision with client - Negotiate contracts with vendors and client to produce win-win terms - Coordinate and manage all event travel and transportation needs, including manifest creation and reporting - Design thorough proposals to effectively communicate vision of services, decor trends, vision boards, activations, event enhancements and offered services with coordinating floor plans - Extreme attention to detail - Team player, supporter, trainer and partner - Solution focused and quick to respond with necessary pivot when event challenges reveal themselves - Extensive PC program knowledge with Excel, PowerPoint, SalesForce, Cvent, Social Tables and Canva

Austin, Texas Area

Manages the entire life cycle of events to ensure the highest level of service and success for each customer, with budgets ranging from $1,000 to $1,000,000 and attendees ranging from 20 to 1,500 in an agency environment. Each destination management event, meeting and incentive had its own unique life cycle, challenges, location and client. Managed projects from start to finish including client relationship development, sales cycle, proposal writing, vendor management, budget management, day-of coordination and people management, post-event wrap-up and pitching services for future events. Worked in a self-paced, small office where guidance was given if asked but the responsibility of the event success and client satisfaction solely rested in my hands.

Houston, Texas Area

 Lead and manage staff of eight through day-of events Floor plan design and event execution Strategically implement staff training and schedule  Client facing communication and planning Point of contact for all client concerns and/or issues Direct event flow to ensure strict schedules are maintained

Houston, Texas Area

 Managed front of house staff of 30+ by providing proper tools and techniques to execute job duties properly Nightly weekend sales averaged $80,000 with 700-900 patrons present Closed out nightly deposits and bookkeeping by accurately recording all financial transactions and held staff accountable for their assigned banks Created an efficient work-flow by effectively organizing all work stations Handled weekly staff scheduling based on skill level, availability and business demand Coordinated photoshoots for specific marketing campaigns by recruiting models, setting up scenes, supplying props based on specific bottle promotions, coming up with themes and attire, along with providing direction to the photographer Assisted in the creation of the establishment’s policies and procedures, including the implementation of the opening and closing job duties for every position, including management Assisted with selling, planning, preparing, staffing and executing of all private events

Malibu, Ca

 Interacted with VIP/Celebrity Clientele, high-level executives and high-dollar spending on a regular basis Consistently top in sales: Weekly food/beverage sales upwards of $7,000 + weekly  Provided an upscale experience from the guest’s entrance to exit by making them feel comfortable and welcome by executing superb sequence of service, skillfully multi-tasking, paying critical attention to detail, up-selling products based on engaged conversations and treating all clientele respectfully  Trained and supervised all employees on their responsibilities, how to use the computer systems, encouraged productive multitasking skills, and provided them with up-selling techniques in order to generate higher revenue and tips Encouraged repeat business by creating a fun and exciting environment for all patrons and staff

Greater Los Angeles Area

 Effectively recruited and interviewed qualified candidates with focus towards the Finance and Accounting sector Spent a minimum of 10 hours on the phone each week to expand the candidate and client network pool Managed the full life cycle recruiting process including phone screens, in person interviews, resume submittals and offer negotiations  Built consultative relationships with the Hiring Managers on a daily/weekly basis to assess staffing needs/requirements and identified new staffing opportunities for growth Maintained strategic partnerships with clients through a detailed understanding of their business, corporate policies and processes

Beverly Hills, Ca

Dallas, Texas

As the Special Events Coordinator, I planned, executed and promoted all fund raising events that Genesis Women's Shelter hosted. From the creation of new events to executing events that have been held annually, I was challenged to inspire donors to not only believe in our mission, but to want to help support it financially. The event's revenues ranged from raising around $30,000 to over $1,000,000.