Led people operations for Workforce Experience & IT as the group underwent a full agile transformation. Drove operational and strategic alignment for global organization of 10,000. • Led business operations network, establishing clear structures for communication, tracking deadlines, and ensuring we hit compliance numbers for operational activities. • Defined job architecture for organization, aligning job titles to industry standard, simplifying job titles across the group and providing career pathing that aligns with external market; monitored compliance.• Built senior technical talent program: established career pipeline and programs to support career growth; facilitated technical reviews to inform promotions and development opportunities; organized advisory board; defined advisory board agendas and facilitated meetings.• Supported agile training development & set-up in learning platform, getting approvals from legal & procurement on training access for employees and contractors, and ensuring reporting was accessible and followed relevant legal guidelines.• Launched Power BI workforce dashboards to senior leaders; Dashboards include key workforce data around workforce mix, locations, training and performance.• Managed regular cadence of executive reporting, to inform strategic planning, Board of Directors reports, and leadership team planning. • Managed workforce processes across IT: talent assessments, quarterly training requirements, talent reviews, manager check-ins; monitored and ensured completions; launched new tracking tool. • Led people operations team of 8, focused on workforce planning, talent development and employee engagement.

Drove operational and strategic alignment for a global organization of 3,000+. Drive the rhythm of the business, ensuring senior leadership, business operations teams, and key stakeholders operate in sync.• Lead strategic projects designed to transform our operations; engage cross-functional teams, manage decision-making processes, and oversee change management.• Manage planning for Quarterly Business Reviews, Global Strategy & Planning Meetings, executive team meetings, and All Hands.• Partner with communications staff on executive and organization-wide priorities, calendars & implementation.

Lead employee development efforts for Customer and Partner Services division at Cisco. • Design people strategy and framework for CPS.• Build operational model for delivering on people strategy across a global team of 1000+.• Develop a culture that focuses on developing employees in an environment that supports individual and business growth.

Lead learning and development programs for the Customer and Partner Services division at Cisco, identifying future workforce needs and designing programs to meet those needs.• Partner with business leaders to identify learning needs. • Conduct needs analysis and prioritize learning initiatives that are aligned with strategic direction.• Implement and continually refine leadership and learning programs. • Collaborate with partners and teams across Cisco to develop and deliver high quality learning opportunities.

Oversaw the launch of Leadership University & Culture Innovation initiatives in North America to develop a culture of leadership, learning, innovation and collaboration.• Collaborated with human resources and business leaders to identify leadership development needs; developed program goals that support business strategy.• Built a team of facilitators, coaches and partners to design and deliver high quality leadership and innovation programs. Expanded from a single program to over 20 programs, supporting 600+ leaders. • Implemented a system to track evaluation and effectiveness data to constantly improve programs and ensure that decisions were data-driven. Built program dashboard to ensure timely tracking and communication with stakeholders. • Designed communications and outreach materials for program participants and stakeholders.

• Led strategic consulting projects for local, national, and international clients that focused on building leadership programs for public school leaders and aspiring leaders.• Worked with cross-functional teams to design and deliver training programs.• Oversaw projects and initiatives to improve internal management structures and support organizational growth.• Designed and implemented knowledge management system to increase organizational coherence, innovation and efficiency in curriculum design. • Managed the writing, production, and launch of the first two NYCLA publications.• Led curriculum design projects for internal and external training programs, including developing in-person and online learning experiences.

• Developed and implemented curriculum for the NYC Leadership Academy’s Aspiring Principals Program. • Managed the Aspiring Principals Program to ensure the smooth day-to-day functioning of this 14-month leadership development program.

• Raised over $4 million to cover the general operating portion of the organization’s $20 million budget. • Oversaw first direct mail appeal, which had a return rate of over 5% and raised more than $1.2 million to support Millennium Promise’s mission of ending extreme poverty in sub-Saharan Africa. • Initiated and directed two annual galas, which raised more than $4.5 million, including developing overall strategy, working with board and committee members, and coordinating event consultants. • Oversaw the design and implementation of fundraising projects with corporate and foundation partners. Examples include an employee engagement campaign that raised over $175,000 and a bike ride across Africa that generated over $170,000 from corporations and individuals across 5 continents.

• Supported the production of New Year’s Eve in Times Square, including working on media coordination, credentialing thousands of employees and volunteers, and collaborating with a variety of city agencies and production teams to ensure the smooth operation of this world famous event.