Jenny Bailey Email & Phone Number

• Led people operations for Workforce Experience & IT as the group underwent a full agile transformation. Drove operational and strategic alignment for global organization of 10,000.
• Led business operations network, establishing clear structures for communication, tracking deadlines, and ensuring we hit compliance numbers for operational activities.
• Defined job architecture for organization, aligning job titles to industry standard, simplifying job titles across the group and providing career pathing that aligns with external market; monitored compliance.
• Built senior technical talent program: established career pipeline and programs to support career growth; facilitated technical reviews to inform promotions and development opportunities; organized advisory board.
• Supported agile training development & set-up in learning platform, getting approvals from legal & procurement on training access for employees and contractors, and ensuring reporting was accessible and followed.
• Launched Power BI workforce dashboards to senior leaders; Dashboards include key workforce data around workforce mix, locations, training and performance.

• Drove operational and strategic alignment for a global organization of 3,000+. Drive the rhythm of the business, ensuring senior leadership, business operations teams, and key stakeholders operate in sync.
• Lead strategic projects designed to transform our operations; engage cross-functional teams, manage decision-making processes, and oversee change management.
• Manage planning for Quarterly Business Reviews, Global Strategy & Planning Meetings, executive team meetings, and All Hands.
• Partner with communications staff on executive and organization-wide priorities, calendars & implementation.

San Jose, California, United States

• Lead employee development efforts for Customer and Partner Services division at Cisco.
• Design people strategy and framework for CPS.
• Build operational model for delivering on people strategy across a global team of 1000+.
• Develop a culture that focuses on developing employees in an environment that supports individual and business growth.

San Jose, CA

• Lead learning and development programs for the Customer and Partner Services division at Cisco, identifying future workforce needs and designing programs to meet those needs.
• Partner with business leaders to identify learning needs.
• Conduct needs analysis and prioritize learning initiatives that are aligned with strategic direction.
• Implement and continually refine leadership and learning programs.
• Collaborate with partners and teams across Cisco to develop and deliver high quality learning opportunities.

Silicon Valley, CA

• Oversaw the launch of Leadership University & Culture Innovation initiatives in North America to develop a culture of leadership, learning, innovation and collaboration.
• Collaborated with human resources and business leaders to identify leadership development needs; developed program goals that support business strategy.
• Built a team of facilitators, coaches and partners to design and deliver high quality leadership and innovation programs. Expanded from a single program to over 20 programs, supporting 600+ leaders.
• Implemented a system to track evaluation and effectiveness data to constantly improve programs and ensure that decisions were data-driven. Built program dashboard to ensure timely tracking and communication with.
• Designed communications and outreach materials for program participants and stakeholders.

• Led strategic consulting projects for local, national, and international clients that focused on building leadership programs for public school leaders and aspiring leaders.
• Worked with cross-functional teams to design and deliver training programs.
• Oversaw projects and initiatives to improve internal management structures and support organizational growth.
• Designed and implemented knowledge management system to increase organizational coherence, innovation and efficiency in curriculum design.
• Managed the writing, production, and launch of the first two NYCLA publications.
• Led curriculum design projects for internal and external training programs, including developing in-person and online learning experiences.

• Developed and implemented curriculum for the NYC Leadership Academy’s Aspiring Principals Program.
• Managed the Aspiring Principals Program to ensure the smooth day-to-day functioning of this 14-month leadership development program.

• Raised over $4 million to cover the general operating portion of the organization’s $20 million budget.
• Oversaw first direct mail appeal, which had a return rate of over 5% and raised more than $1.2 million to support Millennium Promise’s mission of ending extreme poverty in sub-Saharan Africa.
• Initiated and directed two annual galas, which raised more than $4.5 million, including developing overall strategy, working with board and committee members, and coordinating event consultants.
• Oversaw the design and implementation of fundraising projects with corporate and foundation partners. Examples include an employee engagement campaign that raised over $175,000 and a bike ride across Africa that.

• Supported the production of New Year’s Eve in Times Square, including working on media coordination, credentialing thousands of employees and volunteers, and collaborating with a variety of city agencies and production.

Mpa, Public & Non-Profit Management

Bachelor Of Arts (B.A.), Metropolitan Studies