Jenny Beaird Email and Phone Number

As an innovative iUX Architect at Northrop Grumman, I am entrusted with the crucial responsibility of leading the User Experience portion of implementing a digital thread through all sectors. This modernization project focuses on proposals, ordering, inventory, and manufacturing systems across all NG sectors, ultimately touching 95,000 employees. My expertise in interactive user experience (iUX) design and information architecture allows me to craft solutions that optimize operational efficiency and elevate the company's performance.Responsibilities:iUX Design and Information Architecture: Drive the design and development of interactive user experiences and information architecture, ensuring intuitive and engaging solutions for ordering, inventory, and proposal systems.User-Centered Design: Coordinate extensive user research and usability testing to gain valuable insights into user behaviors, needs, and preferences. Leverage user feedback to create user-centric iUX designs that maximize usability and satisfaction.Requirement Gathering: Engage with stakeholders from diverse sectors to gather requirements and translate business objectives into actionable iUX and information architecture solutions.Data Governance and Accessibility: Establish data governance standards and ensure accessibility compliance, maintaining data quality, consistency, and security.Stakeholder Engagement: Collaborate with design, development, and project management teams, presenting iUX concepts and project updates to stakeholders and project sponsors.

During my ten years as a consultant for AT&T, I created exceptional user experiences for two self-service Kiosks and various retail enterprise applications. I was known as an innovator responsible for driving end-to-end design processes, from concept to release. Defined product features, crafted intuitive screen flows, and created engaging content and seamless interactions. I conducted research and interviews with users. Partnered with development teams and presented designs to project teams.• Concept Development• Product Design• Illustrations• Animations• Icon Development

As a consultant, I led the end-to-end UX design process for the Vetrax portal (Hill's), enabling veterinarians to seamlessly monitor and analyze patient data collected by wearable sensors. The portal streamlines data visualization, providing valuable treatment feedback based on pet behaviors such as scratching, shaking, running, and walking.I provided visionary concepts and wireframes for the Vetrax mobile app, facilitating real-time communication between pet owners and veterinarians. The app allows pet owners to receive updates on their pets' well-being and monitor behavior trends remotely.

As the UX Designer for Red Book Solutions, I transformed a traditional paper-based management tool into an innovative digital solution. My role focused on conceptualizing and creating exceptional user experiences for the Digital Red Book project, which extends the "Manager's Red Book" from a paper-based offering to a mobile tablet subscription for thousands of retail stores, restaurants, and hotels. This digital solution enhanced the management capabilities of clients in the retail, restaurant, and hospitality sectors.Macromatix UX/UI Design for Enterprise Applications: Designed the UX/UI for Tablet and Phone tools that were vital systems for Inventory Management, Ordering, Scheduling, and Reporting for fast-service restaurants. I created comprehensive wireframe documentation to outline the user journey and interface interactions for the enterprise Mobile Web Applications and high-resolution UI mock-ups.These applications catered to well-known clients such as Chick-fil-A, Burger King, Kentucky Fried Chicken, Taco Bell, Dunkin Doughnuts, TGI Fridays, Long John Silver, and others.

Senior User Experience Designer for AT&T U-verse Self-Service Installation. Designed software that guided the user step-by-step through hardware and software installation. Created illustrations & animations showing users how to install various hardware components.User Experience Designer for AT&T Digital Life Installer iPad application. Used by AT&T Installers in the field, the app supports job scheduling, routing, dispatch communication, installation/activation of AT&T Digital Life Services, and equipment activation.

As the Lead UX Designer for the LaQuinta Hotel mobile phone app, I took on the challenge of meeting extensive requirements set by the client. The app needed to encompass a wide range of functionalities, including hotel locating, previews, customer reviews, nearby restaurant and entertainment suggestions, hotel reservations, driving directions, and loyalty points utilization.Responsibilities:Requirement Analysis: Collaborated closely with the client to gain a deep understanding of their needs and requirements for the app, translating their vision into actionable design objectives.Persona Development: Created comprehensive Personas to identify and address the diverse needs and preferences of potential users, ensuring the app caters to various demographics effectively.Application Maps: Developed detailed Application Maps to map out the app's structure and information flow, ensuring a logical and intuitive navigation experience for users.Wireframes and Interaction Documentation: Designed meticulous wireframes and interaction documentation, defining the visual layout to achieve a seamless user experience.User Journey Maps: Crafted User Journey maps to outline the end-to-end user experience, enabling the client to visualize and provide feedback on the app's usability and functionality at different touchpoints.Style Guidelines: Established Style Guidelines to maintain interaction design consistency across the app.Client Engagement: Conducted weekly presentations to the client, showcasing User Journey maps and receiving valuable feedback to enhance the app's design and effectively meet the client's expectations.Collaboration with Art Director and Technical Teams: Worked in close partnership with the Art Director and technical teams to ensure the integration of aesthetically pleasing visuals with seamless technical implementation, resulting in a delightful user experience.

As a dedicated User Experience Designer and Information Architect, I played a pivotal role in shaping the user experience for an AT&T-branded phone. I successfully delivered essential project documentation throughout the project, including the Device Style Guide, User Experience (UE) Documents, and Visual Design Documents. Working directly with AT&T, I efficiently managed project deliverables, ensured document version control, and facilitated seamless coordination with an off-shore team.Responsibilities:User Experience Design: Led the user experience design process, applying user-centered design principles to create intuitive and user-friendly interactions for the AT&T branded phone.Information Architecture: Designed the information architecture, organizing content and functionalities in a structured and coherent manner to enhance user navigation and accessibility.Device Style Guide: Developed a comprehensive Device Style Guide to ensure consistency in visual elements, branding, and design across the device interface.User Experience (UE) Documents: Created detailed UE Documents outlining user flows, wireframes, and interaction patterns to guide the development of a seamless user experience.Visual Design Documents: Designed Visual Design Documents to communicate the visual language and aesthetics, aligning with AT&T's brand guidelines and ensuring a cohesive design system.Project Management: Effectively managed project deliverables, timelines, and milestones, ensuring the project progressed smoothly and met established deadlines.Version Control: Ensured meticulous version control for all project documents, promoting clarity and efficiency in collaboration with stakeholders and team members.Coordination with Off-shore Team: Coordinated with an off-shore team, facilitating seamless communication, and overseeing the implementation of design concepts to achieve project objectives.