Jenny Castro Botina Email and Phone Number

- Development of CQV templates and protocols for equipment qualification and validation processes: UR, SAT, FAT, DQ, IQ, OQ, and PQ.- Execution of manufacturing process validation.- Execution of manufacturing equipment qualification.- Conduct of FMEA for project execution.- Review and editing of Standard Operation Procedures, Work Instructions, layouts.-Change Control management.

-Reception, process, and decision making of incoming product quality complaints, according to local regulations and corporate policies.-Escalation of relevant information on product complaints to appropriate product management/manufacturing sites as necessary.-Perform follow-up activities to obtain additional information to support investigations, in accordance to standards, procedures and regulations.-Manage timelines for complaints investigation to ensure that reporting is… Show more -Reception, process, and decision making of incoming product quality complaints, according to local regulations and corporate policies.-Escalation of relevant information on product complaints to appropriate product management/manufacturing sites as necessary.-Perform follow-up activities to obtain additional information to support investigations, in accordance to standards, procedures and regulations.-Manage timelines for complaints investigation to ensure that reporting is performed on time and complaints are addressed in a timely manner, achieving KPI targets.-Communication with customers and patients to provide complaints investigation results.-Constant communication with other Baxter manufacturing sites around the world to support with complaint duties. Show less

-Implementation of two projects (Sequencing Batch for Lubriderm Line and Changeover improvement for Liquid’s plant), delivering savings for USD30K and 4% of OEE improvement.-Implementation support of JJPS (J&J production system) project: Listerine overfilling reduction, which led to savings of USD85K.-Participation during the diagnosis phase of JJPS in Sanitary Protection plant, identifying savings for USD 75K on waste reduction.-Implementation of a standard changeover process for… Show more -Implementation of two projects (Sequencing Batch for Lubriderm Line and Changeover improvement for Liquid’s plant), delivering savings for USD30K and 4% of OEE improvement.-Implementation support of JJPS (J&J production system) project: Listerine overfilling reduction, which led to savings of USD85K.-Participation during the diagnosis phase of JJPS in Sanitary Protection plant, identifying savings for USD 75K on waste reduction.-Implementation of a standard changeover process for the liquid plant lines, based on the SMED methodology.-Creation of production line start up procedures, changeover, line setup and parameters manual/documents for Baby Line. Show less

-Support on business continuity projects, during the implementation of new/alternate raw materials for J&J site, and lab/pilot trials for performance evaluation of new developing raw materials.-Development and implementation of lab and plant trials getting the approval of 2 alternate raw materials, ensuring the business continuity of Johnson’s baby line.-Technical Management of raw material specifications in the QA system.