Jenny Cave Email & Phone Number

Microsoft, Reading

Processed security clearance vetting applications (BPSS, SC & DV) and supported the vetting manager with general vetting administration assignments.Completed a range of largely reactive security-related administrative duties supporting the security controller team.Managed and acted on requests received in the secure facility and vetting group mailboxes.

Yateley, England, United Kingdom

Helped to ensure the smooth running of the vaccination centre by providing administrative support across the site.Responsibilities included accessing and maintaining accurate patient records and following the site’s confidentiality policy.Supported vaccinators with the delivery of vaccines through updating vaccination records and recording that consent has.

Marlow, United Kingdom

Delivered, designed and developed new training services aligned to D&B technology evolution, leading from initial concept to launch and delivery of business cases and strategic proposals to senior leadership.Launched the UK “Customer Learning Centre” initiative that represented service efficiency and process optimisation. Created initial design framework.

Reading, United Kingdom

Launched the Service Centre as a new business area in the UK. Taking from initial design to maturity which was dependent on the change management of key stakeholders to ensure success.Ensured the delivery of key services to internal and external customers, leading the UK team and being a point of escalation. Developed new services from concept through to.

Reading, United Kingdom

Working with key stakeholders across Microsoft and Customers to build successful relationships and drive forward mutual business objectives whilst working closely with the Services Sales Team to secure ongoing and net new business. Engagement scoping and planning to ensure accelerated adoption of Microsoft Technologies through strategic, architectural, and.

Reading, United Kingdom

Educated Deployment Partners and Account Teams responsible for desktop deployment in Enterprise accounts to enable them to drive sales of Microsoft Office and Microsoft Windows.Developed and delivered technical and business product demonstrations to key audiences from CIOs, IT managers and business decision makers. This included the launch of Microsoft.

Reading, United Kingdom

Evangelised Microsoft Technology to the End User community through the TechNet Roadshow, travelling around the UK.Worked with MS Partners to demonstrate the business benefits of deploying Microsoft Technologies.

Reading, United Kingdom

Provided a sustained level of support to high profile Microsoft Premier customers.Developed the concept of a “virtual account team” which helped drive cross-team collaboration for the benefit of customers, engineers and TAMs.Understood customer support requirements and delivered relevant technical solutions.

Bristol, United Kingdom

Supported strategic DEC customers in a committed and initiative-taking manner. Ensured 24x7 availability of critical business systems for DEC customers. Implemented “IT Help Desk” services for the DEC Facilities Management team.