Jenny Collado Email and Phone Number

INBOUND SALES REPRESENTATIVENOVEMBER 2019-MARCH 2022Maximizing tools and resources enable to convert the incoming calls into a sale.Ask specific questions to the customer about their needs. Provide benefits of the product and how it will help meet their needs.Provide contextual offer and cost-benefit analysis based on current promotions and campaigns.Offer additional services.Make sure to maintain a positive relationship with all customers. Having a good relationship with customers is the key to being profitable.ACCOUNT SPECIALIST/CUSTOMER SERVICE REPRESENTATIVESEPTEMBER 2018-OCTOBER 2019Listen to customers' concerns, and use decision-support tools and resources to provide resolution to the customers.Prepare complete and accurate work including properly rotating accounts as required. Initiate an investigation of order entry errors, refunds, and disputes, working closely with other departments to ensure total problem resolution.Make sure to maintain a positive relationship with all customers. FINISHED GOOD LEADERJANUARY 2010-AUGUST 2018Creating a database for strictly monitoring received finished goods from production.Monitoring and making sure that the deliveries are on time.Checking products before the delivery, and making sure that it is tallying with the invoice.Strictly monitoring of inventory to avoid just-in-time production.Monthly hands-on inventory and encoding for accounting monthly report. Creating and monitoring data for the remaining stock and making sure to send emails to production control and production head for planning.Stricly monitoring and scheduling manpower making sure that they are performing according to the standard operating procedure.