School of Nursing, Undergraduate Programs

School of Nursing, Undergraduate Programs

School of Electrical Engineering & Computer Science, College of Engineering, and Office of the Registrar- Provided overall administrative support for multiple university departments- Greeted and assisted, providing high-quality customer service in-person and on the phone to; students, parents, staff, faculty, and the general public- Guided customers through the understanding and effective use of; the academic calendar, 15-20 office forms, catalog, campus map, tuition & fee charts, refund schedule, basic duties of each department in the office- Processed forms and requests; change of major, official transcripts, verification of enrollment, re-admission applications, reinstatement applications - Protected and maintained highest level of confidentiality with student records, staff & faculty hiring information, and personnel files- Served as primary committee support to Faculty Senate Academic Requirements Committee; evaluated petitions, processed pre-approvals, prepared weekly docket, administered and communicated outcome of committee decisions - Received, organized, and notified recipients of package delivery; sorted departmental mail, including distribution of bi-monthly paychecks- Updated the schedule of classes each term for the School EECS, working directly with the faculty, Associate School Head, academic advisors, and Schedule Desk - Scheduled meetings, reserved conference rooms, classrooms, and parking spaces for special events - Coordinated and sent reminders to EECS faculty for grading, final exams, class schedules, and textbook orders - Prepared and set-up for events, which included staffing student workers - Interviewed, hired, and supervised student workers who staffed the front desk; provided feedback on job performance, assured daily tasks were completed, assigned on-going projects - Performed office opening and closing duties as necessary

- Managed all student post-arrival program processes- Advised students on academic study plans, program information, and progression between programs- Assisted in the planning and implementation of student registration events- Organized and performed term-based projects; upcoming program end date notifications, study plans, program change deadline, etc.- Built and maintained relationships with on-campus colleagues and departments- Served as information hub and liaison for all departments within INTO OSU- Data research and management including "Traffic Light Monitoring" system, transcript analysis, attendance tracking, upcoming program end dates tracking and notification, etc.- Served as support during student in-take and registration- Greeted and assisted students and staff at the front desk- General clerical work: data entry, mail merges, student file organization, etc.- Provided support for multiple departments, working on miscellaneous projects- Assisted with trip sign-ups, website edits, and compiling information for a monthly newsletter- Distributed mail, accepted packages