➠ Throughout my career, I have planned and defined data-driven strategies that align with corporate vision and objectives to drive business growth, prioritize the quality delivery of services assigned to clients by driving proactive planning and leading conversions, implementations, development, product management, and ensuring client satisfaction. I create and execute business development plans, including formulating outreach plans, creating detailed account strategy plans, and meeting or exceeding sales targets, pitch and convert any reference or in-house generated opportunities and achieve strong satisfaction scores with clients by engaging in consultative selling. ➠ Career Highlights: • Guided up to ten reports, including Account Managers, Director of Sales Operations, and Director of New Client Relationships.• Manage P&L accountability of $10M+ in sales from endorsed marketplaces, expanding client-base, and improving client satisfaction.• Achieved 95% client retention by ensuring the renewal of 1.5K+ college and university contracts.• Managed personally $8M in annual revenue and oversaw top 50 university accounts.• Orchestrated presentations at 20+ national Student/Professional Leadership Conferences. • Oversaw 225 programs of leading accounts at 100+ nation- wide higher education facilities. ➠ Ares of Expertise: Project Management, Business Development, Partner & Client Success, Consultative Sales, Strategic Business Planning, Cross-Functional Collaboration, Account Management, Process Improvement, Operational Management Risk Assessment & Mitigation, Continuous Process Improvement, Client Relationship Building, Customer Satisfaction / Retention, KPIs Monitoring, Team Building & Leadership