Jenny Erickson Email & Phone Number

Grand Rapids, Mi, Us

Certified administrator of the procure-to-pay (P2P) software, Coupa, for approximately 700 clinics, surgery centers, and administrative offices. Manage Coupa to ensure the integrity of both data and the flow of information from sourcing to invoicing. Coordinate projects with internal support departments and lead recurring project status meetings. Create trackers to manage projects and delegate tasks utilizing software such as Smartsheets. Facilitate beginner to advanced training on Coupa for both support departments and internal stakeholders.

Walker, Michigan

Domain administrator of the materials management information system (MMIS), Envi. Implemented Envi, transitioning from manual inventory management to a robust system that provides transparency and automation of various processes. Improved the purchasing process of medical-surgical products using Envi, decreasing cycle time from 154.16 seconds per PO line to 54.55 seconds. Coordinated the medical-surgical, office, and implant inventory, including maintaining par levels. Established perpetual inventory in two stockrooms. Created a KPI dashboard, tracking metrics to identify improvement opportunities and monitor performance. Developed Vendor Scorecards to measure supplier service and drive performance improvement. Oversaw accounts and communication with suppliers to preserve positive relationships. Member of the Quality Assessment and Performance Improvement (QAPI) committee.

Byron Center, Michigan

Facilitated collaboration across campus functions, including the Operations, Key Ministry Areas, Pastoral Care, and Ministry Leadership teams. Organized the hiring, onboarding, exiting, and yearly review processes of staff members. Ensured the management software was used efficiently to track guests, volunteers, attendance, and financials.

Byron Center, Mi

Led a creative ministry with an average of 187 children ages birth through grade 5. Organized 74 volunteer roles every Sunday with over 200 volunteers on the roster. Strengthened the volunteer structure, communication, recruitment, and retention strategies. Improved the use of management software for family profiles, volunteer schedules, and forms. Conducted volunteer trainings and community events.

Grand Rapids, Michigan

Administrator of the MMIS, Cityworks, and member of the user group committee. Oversaw inventory management and purchasing of both the Water and Traffic Safety department stockrooms. Developed and implemented policies and procedures to standardize processes. Co-developed an annual audit process for all city department stockrooms. Applied lean initiatives to evaluate and improve customer service and department operations. Completed training in 5S Workplace Productivity, 7 Deadly Wastes, and Kaizen.

Walker, Michigan

Implemented supply standardization and cost-saving opportunities while maintaining high quality. Created materials management policies to support company goals. Negotiated and maintained vendor contracts in collaboration with Administrative Director. Developed and oversaw the 3-way match process. Ensured compliance of hazardous materials and safety data in accordance with OSHA regulations. Member of the Quality Assessment and Performance Improvement committee.

Walker, Michigan

Provided administrative support to ensure that healthcare services were efficiently delivered. Communicated with physician offices to successfully schedule surgical procedures.

Bachelor Of Business Administration (Bba), General Management

Notes: Dean’s List 2010-2012, Intern of the Year Recognition 2011

Associate Of Applied Science, Graphic Design

Notes: Dean’s List 2003-2006