Jenny Kerr Email and Phone Number

Responsible for coordinating, implementing, and evaluating creative, fun, and engaging United Service Organizations (USO) programs, events, and activities for multiple USO centers and with the local community. Supervised and managed the planning, delivery, and evaluation of USO programs, volunteers, activities, fundraisers raising over $800,000 thousand in profit, and events located on and off US military installations in the Pacific Northwest. • Conducted periodic reviews of USO programs and service needs within assigned areas. Researched, recommended, and created new programs and services based on results. Implemented and oversaw suggested required changes. • In cooperation with key internal and external stakeholders, developed, improved, and maintained over 300 working relationships with the US Military, local community leadership, local media representatives, and professional sports teams to support successful programs and service delivery within assigned areas.• Coordinate with headquarters, Regional, Area, and Center leadership, ensuring an appropriate and adequate volume of volunteers and supplies are available for programs, events, and activities. Acted as a resource for USO Center staff and volunteers in the planning and executing of special and/or holiday events.• Prepared, reviewed, and created reports, including but not limited to financial and after-action reports. Maintained USO Northwest’s website and monthly Newsletter to over 4,000 subscribers.• Designed and produced marketing materials to promote, and advertise events, fundraisers, and programs. Maintained all legal guidelines to ensure proper usage of the USO logo.• Promoted and advocated the USO’s mission to strengthen America’s military service members by keeping them connected to family, home, and country, throughout their service to the nation.

Coordinated over 200 families on counseling, financial concerns, and family needs. Planned and executed monthly family and spouse events. Held weekly resource classes for Marines and families. Coordinated large-scale community events with external non-profits and corporations. Handled emergency situations with families of wounded, ill and injured Marines and Sailors.• Played a key role with the Family Readiness Officer (FRO) in setting up over five Battalion family days, which fostered cohesion with patients' families.• Designed and produced materials such as posters, and newsletters to promote, market, and advertise events.• Helped maintain dignity of Marines and their families through working with Battalion Public Affairs Officer (PAO) to set appropriate guidelines of media interaction and coverage of events. Maintained WWBN-W image and identity, which includes the use of logo.

Served as veterans and community relations Officer in Charge for WWBN-W for three years in a GS-11 (General Schedule) position. Attended community events, meetings, and conferences to promote organizational goals and solicit donations and sponsorships.• Created and updated donor databases. Developed 30 dozen key relationships with non-profits and organizations that support Marines.• Built and maintained relationships with key external agencies that support wounded Marines and their families. Coordinated activities with adjacent commands, higher headquarters, profit, nonprofit, and governmental entities.• Contacted corporate representatives, government officials, and community leaders to increase awareness of organizational causes, activities, and needs.• Oversaw the identification, vetting, resourcing, planning, coordination, and execution of all charity and volunteer services for all Battalion wounded, ill and injured, and their families.• Spoke at over 20 public events, representing the Battalion's mission to the American public. Established new business and community partners.• Maintained files and records according to regulations and legal needs. Coordinated over 20 major Battalion events that involved over 400 Marines and their family members.• Processed over $150k in cash and in-kind donations via appropriate legal channel. • Read and took action on incoming correspondence and inquiries. Vetted the events and attendees, set up transportation, schedules, billeting, media involvement, and funding.