• Managed all Business Service Management (BSM) proposal content for HP Software—126 MS Word documents• Created and updated client-facing, reusable proposal content -- Coordinated with subject-matter experts, ensuring the latest information on HP Software products was used -- Researched HP Software product updates on internal websites to keep proposal-ready BSM content as current as possible for the HP Software Sales users -- Formatted, edited, rewrote content based on source… Show more • Managed all Business Service Management (BSM) proposal content for HP Software—126 MS Word documents• Created and updated client-facing, reusable proposal content -- Coordinated with subject-matter experts, ensuring the latest information on HP Software products was used -- Researched HP Software product updates on internal websites to keep proposal-ready BSM content as current as possible for the HP Software Sales users -- Formatted, edited, rewrote content based on source material from Product Marketing to give BSM proposal content a customer-facing tone -- Updated or re-created graphics in MS Power Point when necessary—often involved re-drawing graphics found in PDF files and correcting colors and fonts to match HP standards—to keep BSM proposal content within HP brand guidelines• Provided editing support to other Software teams when requested—included proposals/RFP responses, presentations, brochures, and coursewear—to help other HP Software employees ease their workload and keep their content in-brand• Served on the HP Editorial Review Board, which updates and manages the HP Writing Style Guide, the document that provides brand and voice guidance for all writers and editors at HP Show less

•Led content development teams in creating current, client-facing, reusable proposal content•Created and updated document templates to adapt to HP style and brand guidelines so Enterprise Services users always had access to content with a consistent look•Proofread documents for team members before publication as a final “error check” to ensure the gold-standard quality of the team’s output•Provided editing support to other Global Sales Enablement teams when requested—included… Show more •Led content development teams in creating current, client-facing, reusable proposal content•Created and updated document templates to adapt to HP style and brand guidelines so Enterprise Services users always had access to content with a consistent look•Proofread documents for team members before publication as a final “error check” to ensure the gold-standard quality of the team’s output•Provided editing support to other Global Sales Enablement teams when requested—included proposals, presentations, web pages, Statements of Work, and solution guides—to help other Enterprise Services employees ease their workload and keep their content in-brand•Served on the HP Editorial Review Board Show less

•Started at BancTec as a Proposal Manager and was promoted to Director of Sales Support after four months•Developed and led proposal-related training for a small team—coordinated the proposal process so any company subject-matter expert or Sales representative would have a consistent, efficient experience working on any proposal project with any team member•Created templates and usage guides to achieve a common “look and feel” for proposals and other collateral materials so BancTec… Show more •Started at BancTec as a Proposal Manager and was promoted to Director of Sales Support after four months•Developed and led proposal-related training for a small team—coordinated the proposal process so any company subject-matter expert or Sales representative would have a consistent, efficient experience working on any proposal project with any team member•Created templates and usage guides to achieve a common “look and feel” for proposals and other collateral materials so BancTec Sales representatives could use consistent documents•Edited technical content written by subject matter experts to achieve a customer-facing and in-brand result•Ensured proposal quality by proofreading and editing content•Created, updated, and managed boilerplate content for use in future proposals to help reduce RFP response times and to ensure brand and voice compliance Show less

•Reviewed client RFPs and assembled the necessary response teams, utilizing subject-matter experts to make sure responses were correct•Scheduled and led conference calls for cross-regional teams to determine proposal strategies and response approach, making sure all contributors were in agreement on the solution being proposed•Edited and formatted RFP responses submitted by proposal team members to give the proposal a consistent voice•Conducted research to complete the proposal and… Show more •Reviewed client RFPs and assembled the necessary response teams, utilizing subject-matter experts to make sure responses were correct•Scheduled and led conference calls for cross-regional teams to determine proposal strategies and response approach, making sure all contributors were in agreement on the solution being proposed•Edited and formatted RFP responses submitted by proposal team members to give the proposal a consistent voice•Conducted research to complete the proposal and satisfy client requirements•Acted as contact point between company sales, legal, and technical departments to ensure proper proposal sign-off •Produced final proposal—including printing, binding, and shipping of document—taking the burden of production from the sales and account reps and ensuring a consistent look and style for proposals submitted by CompuCom•Created, researched, and updated boilerplate content to help reduce RFP response times and to ensure brand and voice compliance•Provided telephone support for employees seeking assistance with field-level responses, improving their response times and easing their workloads Show less

•Wrote and edited success stories, corporate announcements, and other marketing materials so approx. 300 department employees stayed informed and so Sales representatives could utilize the information in new sales efforts•Planned, organized, and executed orientation sessions for new and transitioned employees•Created, edited, and updated orientation materials, such as EDS background presentation and guide to help new hires acclimate to the environment

• Edited sales proposals, presentations, and technical solution documents so department Sales staff could work with material in a consistent style and content