Jenny Beck Email and Phone Number

Benefits and Leave Administration · Administer daily operations of company benefits programs (health, dental, vision, retirement) and leave programs (FMLA, short-term disability, etc.). · Act as the primary point of contact for employee inquiries on plan provisions, enrollments, leave claims, eligibility, and general questions. · Track and process leave claims, in conjunction with HR operations, ensuring compliance with federal, state, and company leave policies. Open Enrollment & Employee Support · Oversee the administration of Open Enrollment, including communications, system updates, and employee support for benefits and leave-related matters. · Provide primary support for employee inquiries and issues regarding benefits and leave programs.· Manage the benefits inbox, escalating issues to appropriate parties when necessary.Billing Reconciliation & Auditing · Lead benefits billing reconciliation processes, coordinating with brokers and ensuring accuracy. · Conduct audits of both benefits and leave enrollments to ensure compliance and accuracy. Compliance and Auditing · Conduct regular audits of benefit and leave records to ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, FMLA, and ADA. · Ensure compliance with Goldbelt’s internal policies as well as external regulatory requirements.

· Administered benefits for 2100+ employees, including multiple healthcare and insurance programs.· Coordinated with insurance carriers to resolve coverage issues.· Analyzed employee benefits programs and recommended improvements.· Maintained accurate records of employee enrollments, terminations, and changes in benefit elections. Processed changes in a timely manner.· Ensured compliance with federal, state, and local regulations related to employee benefits.· Conducted new hire onboarding to inform employees about available benefits.· Handled inquiries from employees regarding their benefit plans and claim procedures.· Reconciled monthly invoices from insurance providers to ensure accuracy before processing payment.· Worked closely with HR teams on projects related to mergers, acquisitions, or other organizational changes affecting employee benefits.· Developed benefit communication materials for employees and managers.· Facilitated open enrollment process for all eligible employees annually.· Managed administration and coordination of all leave of absence requests, including disability, FMLA, and/or any state-provided leave benefits.· Configured the HRIS system (UKG and ADP Workforce Now) for open enrollment as well as for any plan or rate changes.· Coordinated workplace wellness program to include increased associates’ participation and cost management.

· Reconciled enrollment, invoicing and payroll deductions using information from outsourced benefits providers and multi-employer benefit plans (MEP).· Ensured MEP enrollments were updated within HRIS systems.· Confirmed all benefit deductions are set up properly in ADP on a pre- or post-tax basis and adjustments were handled correctly.· Ensured compliance with Union Collective Bargaining Agreements with respect to contribution structure and employee payroll deductions.· Processed employee benefits applications, changes, and terminations in timely manner.

· Supported Shared Services in all HRIS programs including pay, data, benefits, leaves of absence, learning and recruiting· Ensured HRIS systems and reporting are accurate and develops easy methods to maintain.· Provided support, training, and direction to business management regarding HR processes and problem-solving.· Served as an integral part of onboarding experience for new Shared Services associates and partnered with functional teams to ensure smooth transition into the Luxottica (e.g., equipment, voicemail, business cards, cell phones, etc.)

● · Served as Project Coordinator for implementation of HRIS system software conversion from UltiPro to PrismHR.· Maintained and updated client information, including all benefits related materials and master copy of enrollment forms.· Effectively communicated with clients, worksite employees and Human Resources regarding all benefits issues.· Communicated benefits to eligible participants, prepared and distributed benefits enrollment packages to clients.· Coordinated workflow and process between other departments.· Maintained employee deduction(s) in a timely fashion for each enrolled benefit and verified accuracy.· Configured HRIS system with new benefit plans.· Supported annual open enrollment for all assigned clients.· Familiar with UltiPro (UKG) and PrismHR HRIS Software.

· First point of contact for all client issues. Problem solving and troubleshooting all client issues pertaining to claim resolution, billing and other plan administrative issues.· Executed new client implementations and new line of coverage implementations with employee benefit carriers.· Expert of assigned clients and context of client objectives. Assigned a book of business consisting of 30 clients ranging from 50-5000 worksite employees.· Managed the annual renewal process by soliciting, analyzing and preparing bids and rates for employee benefit plans. Prepared proposal for presentation to clients.· Loaded and maintained client details and plan information into client database.· Built and maintained client electronic benefit enrollment module, HRConnection through our HCM platform.· Designed and created Open Enrollment materials and conducted client Open Enrollment meetings as necessary.· Coordinated daily processing and supported client Human Resources departments.· Responsible for knowing market trends and new product information. · Maintained a close working relationship with vendors.

● Manage the process of preparing and submitting insurance product materials within imposed deadlines, ensuring products are in compliance with state insurance department laws and regulations.● Accountable for analyzing and researching state insurance laws and regulations in connection with the drafting and submission of insurance products to meet requirements and submitting insurance products and advertising materials. ● Responsible for product filings of a time sensitive nature in order to ensure accuracy and the ability to meet product launch deadlines. The submission process includes responding to questions from state insurance departments and/or other regulatory agencies in a timely fashion.● Accountable for maintaining an awareness of state legislative changes affecting the marketing, issue and administration of insurance products; implementing necessary revisions; and informing appropriate associates throughout the enterprise of such requirements.● Accountable for completing all required state filings as necessary, including but not limited to annual filings, corporate filings and state holding company filings. Responsible for communicating state regulatory requirements in connection with the issue of insurance products in each state.