As an experienced human resource executive and veteran in the retail industry, the customer experience, innovation and a passion for development are central in all interactions or initiatives. I am a strategic problem solver and a catalyst for positive, well-organized change. As an engaging, multi-faceted, results oriented leader, I have expertise in Associate Relations, Learning and Development, Shared Service, HR Operations, HR Business Partner, HRIS/Workday, Project Management, Engagement, Workforce Management, Communications, Talent Management, Succession Planning, Vendor Management, Talent Acquisition, HR Administration and HR Compliance. Key accomplishments include:-Designed, built and implemented a company-wide HR portal averaging 300,000 unique users and 4 million sessions and a career website with over 13 million page views -Developed an HR Communications strategy including an HR portal, talent branding and a company-wide recognition site with more than 500,000 uses annually-Responding to over 90,000 contacts annually, directed the HR contact center providing a centralized communication hub for HR practices, initiatives and benefits -Enhanced HR capabilities leveraging Workday to support over 1 million transactions through system functionality, reporting, dashboards, adoption and quality assurance -Supported the high-volume recruiting of more than 80,000 non-exempt employees per year with a branding strategy, a social media presence and process resources for managers-Led development from onboarding through the entire associate lifecycle focusing on job skills, team dynamics, transition to new roles, development plans, instructor lead training, e-learning modules and performance support tools-Served on the Associate Experience Committee and lead the creation of the “We’re Listening” structure to drive engagement and designed recognition program for 1100 stores-Managed payroll budget of more than $60 million by determining hiring strategies, placement timing and balancing internal and external talent sources-Initiated and designed the company’s first early retirement program, leading to the same approach used for store closuresAs a leader of teams and process, you will find credibility is at my core. I deliver on my commitments and can be relied upon by my team, peers and partners to maximize performance and lead with integrity. A balance of trust and collaborative partnerships, along with a systematic approach to process and organization, delivers consistent, top quality results built on total team efforts.