Jenny Lam

Jenny Lam Email and Phone Number

Director of Engineering @ Grafana Labs
Jenny Lam's Location
Portland, Oregon Metropolitan Area, United States, United States
About Jenny Lam

Digital Transformation is not only about digital technology, but about the fact that technology, which is digital, allowing people to solve their traditional problem and transform their business and workplace.Digital Business Transformation is driving change across all sectors around the world by offering increased agility with lower costs and more satisfied customers. But there are so many components to it, and everyone describes them a bit differently. The most common are Process Automation, Open Source Software, Data Analytics, Cloud SaaS and DevOps/Agile. ★ This is where I come in to lead software engineering teams and the end-to-end development of emerging software technologies, products & platforms. My skills include: • Engineering Leadership – Driving operational excellence for software engineering teams, measuring the team and program's performance, determining technology partner & vendor approach, as well as presenting solutions to senior leadership and stakeholders in business reviews and meetings.• Digital Business Transformation – Creating and executing digital transformation, operational management and process improvement strategies that drive product growth & Adoption, improve resource allocation and uncover new customer categories in emerging technology markets.• Product Development – Leading the product vision and growth strategy, engineering and design, as well as operational aspects, while driving externally resourced projects and 3rd party technical support on all items related to successful deployment, test and launch of next-gen products.Digital transformation is driving growth across the value chain and is helping emerging technologies and solutions reach their full potential. Organization transformations have the potential to empower millions of people to achieve more. The potential for some products can be profound. Done right, digital transformation means economic transformation, and that means transformation for everyone.

Jenny Lam's Current Company Details
Grafana Labs

Grafana Labs

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Director of Engineering
Jenny Lam Work Experience Details
  • Grafana Labs
    Director Of Engineering
    Grafana Labs Dec 2022 - Present
    New York, Ny, Us
  • Grafana Labs
    Senior Software Engineering Manager
    Grafana Labs Oct 2021
    New York, Ny, Us
  • New Relic, Inc.
    Engineering Manager | Kafka Platform Team
    New Relic, Inc. Aug 2019 - Oct 2021
    San Francisco, Ca, Us
    What is the Kafka Platform Team responsible for?We are a team of cross-functional engineers with both Software Engineers and Site Reliability Engineers among the mix. We build & operate one of the largest commercial Kafka Clusters in the industry and are rapidly migrating and scaling our services into the cloud. Kafka is at the heart of our ingest pipeline, and we process a combined ingress of over 40 GB/S. We collaborate and work closely with other teams to ensure our platform and services function at scale.As a Software Engineering Manager, I'm responsible for providing technical leadership to a cross-functional software engineering team, focusing on building & supporting an ecosystem for data ingestion using Kafka in the Managed Services Organization. • Define and evolve the team processes, the team’s vision, and strategy.• Collaborate with Product and technical leaders to build a roadmap and grow the team to execute. • Work with stakeholders to understand feature requests and balance with our internal KTLO work.• Lead and empower team members to do their best work and remove roadblocks.• Cultivate a culture of excellence through a focus on execution, quality, and scale.• Facilitated team offsite, updated working agreements, clarified team charter, and created FY2021 roadmap.• Set and fulfill the engineering hiring plan, including sourcing, screening, and interviewing.
  • Steelcase
    Software Engineering Team Lead | Em
    Steelcase Jan 2017 - Jul 2019
    Grand Rapids, Michigan, Us
    We are consistently in the top 5 global manufacturers of furniture for businesses, hospitals and schools. Our solutions are inspired by innovative research in workspace design. We are a $3B business with 11,000 employees in 80 global locations.As a Software Engineering Team Lead | EM, I'm responsible for providing technical leadership to a cross-functional software engineering team of 7, focused on building a suite of mobile apps with full integration with Azure IoT Platform & Calendaring Systems using Azure AD Authentication.• Developed a Next-Generation Signage Solution for Reservation Booking – Leading the development and integration with all major calendaring systems (Google, iCloud, O365, Exchange).• Successfully led the software engineering and solution development efforts on an Azure AD Authentication solutions, by managing all milestones as the subject matter expert on OAuth2 Flow & Active Directory Integration.• Built a Tooling Platform with a data-driven approach; documented all best practices and created a knowledgebase.• Efficiently led an agile team 4 software developers, a QA, Scrum master and Product Owner.• Managed the team to deliver an Enterprise Android and iOS applications in 14 months of the team being formed.
  • Xpo Logistics, Inc.
    Principal Software Engineer | Product Development Team Lead
    Xpo Logistics, Inc. 2009 - 2016
    Greenwich, Ct, Us
    One of top 10 largest providers of cutting-edge transportation, logistics and supply chain solutions. We run our business as one highly integrated network of people & technology. We service including Boeing, The Home Depot, IKEA, and L'Oréal.As a Principal Software Engineer and Product Development Team Lead, I'm responsible for providing technical team leadership to object-oriented software design team and development services, for custom software solutions used in the operation of Pickup/Delivery Trucks and Hubs in over 150 locations nationwide. • Successfully designed, developed and completed global rolled out of 2 new Mobile Order Pickup/Delivery Applications for a fleet of 16,000 Drivers, along with installation in 150+ locations nation-wide within 18 months. • Migrated an existing mainframe database application with ties to 6 other systems to a new distributed platform that is Java-based and is driven by analyzing complex streams of data & Complex Event Processing (CEP). • The new application used CEP and an In-Memory Data Grid to correlate events and track shipment statuses and generate email notifications based on customer sign ups – 1 million events, and 100k sent notifications per day.• Integrated Electronic Onboard Recording Systems and DriveCams, resulting in 22% fuel efficiency improvement.
  • Online Business Systems
    Senior Software Engineer
    Online Business Systems 2006 - 2009
    Winnipeg, Mb, Ca
    An information technology and business transformation consultancy, helping enterprise customers enhance their competitive advantage by designing improved business processes enabled with robust and secure information systems.As a Senior Software Engineer, I was responsible for executing large scale software projects from design to implementation, such as Service Oriented Architecture (SOA) and Enterprise Service Bus Integrations for Salt Lake City 911 Call Centers & Seattle Police Department.• Integrated Progress Sonic ESB, an application framework that provides high performance, reliability, and security.• Developing communication solutions that provided new capabilities for projected workloads, and existing system.• Analyzed data to determine and plan for modifications to existing equipment and systems and create new features
  • Isdl.Net
    Software Engineer
    Isdl.Net 2004 - 2006
    Responsible for designing and implementing an integrated java development framework (IDE).
  • Northrop Grumman Corporation
    Software Engineer
    Northrop Grumman Corporation 2001 - 2004
    Falls Church, Va, Us
    Responsible for developing client-server application framework for mission control systems and controlling the launch and recovery of aircrafts on a carrier. (Java and interface with a C++ server)
  • Jacobs Engineering
    Software Analyst Ii
    Jacobs Engineering 1998 - 2000
    Dallas, Tx, Us
    Responsible for developing client-server software inventory applications running on Oracle 7 (Full Life Cycle). This application was delivered within 3 months, on schedule.
  • Neasi-Weber International
    Software Analyst
    Neasi-Weber International 1994 - 1998
    Responsible for developing new software modules in a Pricing & Advertisement Placement Systems for the Publishing industry. Our clients included the LA Times, NY Times, and Chicago Tribute.

Jenny Lam Skills

Soa Tibco Enterprise Architecture Agile Methodologies Java Enterprise Edition Web Services Xml Integration Soap Software Development Business Intelligence Architecture Websphere Oracle Business Process Improvement Ios Development Software Project Management Software Development Life Cycle Requirements Analysis Business Analysis Programming Consulting Project Management Microsoft Azure Java C# Restful Webservices Xamarin Websphere Application Server Hibernate Sql .net Framework Enterprise Software Databases Javascript Microsoft Sql Server Sharepoint Unix Management Android Mobile Development Calendaring Integration Enterprise Integration Cep J2ee Application Development Tibco Ems Tibco Businessworks Xpath Lean Thinking Ibm Rational Tools Dotnet Core Microservices Xml/xslt Jms Pl/sql Scrum

Jenny Lam Education Details

  • California State University, Los Angeles
    California State University, Los Angeles
    With Minor In Economic

Frequently Asked Questions about Jenny Lam

What company does Jenny Lam work for?

Jenny Lam works for Grafana Labs

What is Jenny Lam's role at the current company?

Jenny Lam's current role is Director of Engineering.

What is Jenny Lam's email address?

Jenny Lam's email address is je****@****ail.com

What is Jenny Lam's direct phone number?

Jenny Lam's direct phone number is +197140*****

What schools did Jenny Lam attend?

Jenny Lam attended California State University, Los Angeles.

What skills is Jenny Lam known for?

Jenny Lam has skills like Soa, Tibco, Enterprise Architecture, Agile Methodologies, Java Enterprise Edition, Web Services, Xml, Integration, Soap, Software Development, Business Intelligence, Architecture.

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