Client Relationship Professional with wealth of experience in managing multiple accounts, increasing sales and revenue, developing client on-boarding processes and programs to optimize business opportunities and achieve success.Adept at building strong relationships that often receives buy-in and support for strategic business initiatives. Willingness to travel when required.Core Competencies• Account Management, Growth and Retention by building stronger relationships • Strategic Thinking and Negotiation for deals and changes of procedure • Customer Support, Satisfaction and Success resulting in increase of sales opportunity • Problem Solving and Issues Resolution which regained customer trust and confidence • Program Design and Management to meet different regional requirements • Process and Productivity Improvement which increased customer satisfaction